At a Glance
- Tasks: Drive growth by managing client relationships and winning new business.
- Company: Join Toaster, an award-winning agency with a global presence.
- Benefits: Enjoy 25 days leave, health insurance, and a training budget.
- Other info: Diverse and inclusive culture that values your unique talents.
- Why this job: Be part of a dynamic team working with top tech brands.
- Qualifications: Experience in account management and a passion for tech.
The predicted salary is between 60000 - 80000 £ per year.
Toaster is looking for an ambitious, high-energy Account & Growth Director to join our team. This is a unique hybrid role designed for someone who loves the thrill of winning new business as much as the reward of nurturing long-term client partnerships. You will spend your time split between two critical pillars: delivering world-class work for our existing global tech clients and working directly with the Managing Director to drive our next phase of agency growth.
What you'll be doing
- Client Partnership & Delivery
- Own the Relationship: Act as the central heartbeat of your accounts, ensuring clients feel supported, heard, and excited about our work.
- Bridge the Gap: Expertly translate client needs into actionable briefs for our creative and production teams, managing expectations on both sides.
- Master the Process: Lead projects from initial brief to final delivery, ensuring every output is on-brand, on-time, and profitable.
- Optimize Workflows: Identify ways to make our collaboration with clients smoother and more efficient.
- Reporting & Rigor: Maintain high standards of documentation, including weekly status reports, agendas, and detailed contact reports.
- New Business & Agency Growth
- Fuel the Pipeline: Support the Managing Director in identifying and prospecting new leads through research and networking.
- Pitch to Win: Manage the end-to-end delivery of RFIs and RFPs, coordinating case studies, credentials, and pitch decks.
- Market Intel: Conduct competitive research and gather data to give our pitch team a strategic edge.
- Build the Toolkit: Help us scale by maintaining a 'gold standard' library of pitch collateral and best-practice templates.
What you'll bring
- Agency Pedigree: Significant experience in Account Management within advertising, design, or marketing agencies.
- Tech-Savvy: Experience working with (or a deep passion for) global tech brands and digital platforms.
- Growth Mindset: You are a 'business builder' who spots opportunities for organic growth.
- Strategic Communication: You can write a persuasive deck, present to stakeholders, and hold your own in a budget negotiation.
- Precision: An eagle eye for detail and a 'no-stone-unturned' approach to project delivery and numeracy.
What you're like
- Self-Starting: You see a gap and fill it.
- Confident & Persuasive: You can build rapport quickly with both internal creatives and external CEOs.
- Calm Under Pressure: You enjoy the fast-paced nature of a pitch environment.
- Expert Tool-User: You are a pro at Google Workspace (Docs, Sheets, Slides).
Benefits
- 25 days annual leave
- Private Health, Dental & Eye care insurance
- Pension scheme
- Training budget
- Employee Assistance Program
- Core hours
The Agency
Unleash your creativity at Toaster, the award-winning agency that's shaking things up across the globe. Born in London, we've spread our wings to San Francisco and New Delhi, collaborating with industry giants like Google, Samsung, and YouTube for over a decade. We're passionate about building a team that reflects the vibrant diversity of the world. We believe different perspectives spark better ideas, leading to groundbreaking work and exceptional results. So, if you're ready to be yourself and push boundaries, we want to hear from you! We welcome applicants of all backgrounds and encourage you to bring your unique talents. If you need any adjustments during the process, don't hesitate to contact our friendly People team.
Growth & Partnerships Director employer: Toaster
Toaster is an exceptional employer that champions creativity and diversity, offering a dynamic work environment where employees can thrive. With a strong focus on professional growth, the company provides extensive training budgets, private health benefits, and a supportive culture that encourages innovation and collaboration. Located in vibrant London, Toaster not only partners with global tech giants but also fosters a community where every voice is valued, making it an ideal place for ambitious individuals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Growth & Partnerships Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it’s in an interview or a casual chat, let your passion for growth and partnerships shine through. Be confident and share your ideas on how you can contribute to their success.
✨Tip Number 3
Prepare for those pitches! If you’re eyeing a role that involves pitching, practice makes perfect. Create mock presentations and gather feedback from friends or mentors. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Growth & Partnerships Director
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and working with global tech brands. Make it personal and relatable.
Tailor Your Application:Don’t just send a generic CV and cover letter. Take the time to align your experience with what we’re looking for in the Growth & Partnerships Director role. Highlight your agency pedigree and any relevant projects that showcase your skills.
Be Clear and Concise:We appreciate clarity! Keep your writing straightforward and to the point. Use bullet points where necessary to make your achievements stand out. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Toaster
✨Know Your Clients Inside Out
Before the interview, research Toaster's existing global tech clients. Understand their needs, challenges, and how Toaster has helped them. This will show your potential employer that you’re not just interested in the role but also in the success of their clients.
✨Master the Art of Communication
Since this role requires strategic communication, practice articulating your thoughts clearly and persuasively. Prepare examples of how you've successfully managed client relationships or led pitches in the past. This will demonstrate your ability to bridge the gap between clients and creative teams.
✨Showcase Your Growth Mindset
Be ready to discuss specific instances where you've identified opportunities for growth within a business. Highlight your proactive approach and how you’ve contributed to agency growth in previous roles. This aligns perfectly with what Toaster is looking for in a candidate.
✨Prepare for the Fast-Paced Environment
Toaster thrives in a dynamic setting, so be prepared to discuss how you handle pressure and tight deadlines. Share examples of how you've successfully managed multiple projects simultaneously while maintaining high standards. This will reassure them that you can thrive in their fast-paced culture.
