At a Glance
- Tasks: Drive client relationships and lead new business pitches for an innovative agency.
- Company: Join Toaster, a dynamic agency working with global tech giants.
- Benefits: Competitive salary, diverse team culture, and opportunities for personal growth.
- Other info: Embrace diversity and unleash your creativity in a fast-paced environment.
- Why this job: Be part of a creative team making waves in the advertising world.
- Qualifications: Experience in account management and a passion for tech brands.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Toaster is looking for an ambitious, high-energy Account & Growth Director to join our team. This is a unique hybrid role designed for someone who loves the thrill of winning new business as much as the reward of nurturing long‑term client partnerships. You will spend your time split between two critical pillars: delivering world‑class work for our existing global tech clients and working directly with the Managing Director to drive our next phase of agency growth.
What You’ll Be Doing
- Client Partnership & Delivery
- Own the Relationship: Act as the central heartbeat of your accounts, ensuring clients feel supported, heard, and excited about our work.
- Bridge the Gap: Expertly translate client needs into actionable briefs for our creative and production teams, managing expectations on both sides.
- Master the Process: Lead projects from initial brief to final delivery, ensuring every output is on‑brand, on‑time, and profitable.
- Optimise Workflows: Don’t just follow the process—improve it. Identify ways to make our collaboration with clients smoother and more efficient.
- Reporting & Rigour: Maintain high standards of documentation, including weekly status reports, agendas, and detailed contact reports.
- Fuel the Pipeline: Support the Managing Director in identifying and prospecting new leads through research and networking.
- Pitch to Win: Manage the end‑to‑end delivery of RFIs and RFPs. You’ll be the "project manager" of the pitch, coordinating case studies, credentials, and pitch decks.
- Market Intel: Conduct competitive research and gather data to give our pitch team a strategic edge.
- Build the Toolkit: Help us scale by maintaining a "gold standard" library of pitch collateral and best‑practice templates.
What You’ll Bring
- Agency Pedigree: Significant experience in Account Management within advertising, design, or marketing agencies.
- Tech‑Savvy: Experience working with (or a deep passion for) global tech brands and digital platforms.
- Growth Mindset: You aren't just a "task manager"—you are a "business builder" who spots opportunities for organic growth.
- Strategic Communication: You can write a persuasive deck, present to a room of stakeholders, and hold your own in a budget negotiation.
- Precision: An eagle eye for detail and a "no‑stone‑unturned" approach to project delivery and numeracy.
What You’re Like
- Self‑Starting: You don’t wait for a to‑do list; you see a gap and fill it.
- Confident & Persuasive: You can build rapport quickly with both internal creatives and external CEOs.
- Calm Under Pressure: You enjoy the fast‑paced nature of a pitch environment.
- Expert Tool‑User: You are a pro at Google Workspace (Docs, Sheets, Slides).
The Agency
Unleash your creativity at Toaster, the award‑winning agency that's shaking things up across the globe. Born in London, we've spread our wings to San Francisco and New Delhi, collaborating with industry giants like Google, Samsung, and YouTube for over a decade. But we're not just about big names. We're passionate about building a team that reflects the vibrant diversity of the world. We believe different perspectives spark better ideas, leading to groundbreaking work and exceptional results. So, if you're ready to be yourself and push boundaries, we want to hear from you! We welcome applicants of all backgrounds and encourage you to bring your unique talents. If you need any adjustments during the process, don't hesitate to contact our friendly People team.
Account & Growth Director employer: Toaster
Contact Detail:
Toaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account & Growth Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether in interviews or casual chats, let your passion for the role shine through. Be confident, share your ideas, and make sure they see the real you.
✨Tip Number 3
Prepare for those pitches! If you're eyeing a role like Account & Growth Director, practice your pitch skills. Create mock presentations and get feedback from friends or mentors. The more you practice, the more natural it will feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you’ll find all the latest roles right there!
We think you need these skills to ace Account & Growth Director
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the idea of winning new business and nurturing client relationships. Make it personal and relatable!
Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to align your experience with what we’re looking for in the Account & Growth Director role. Highlight your agency pedigree and tech-savvy skills that match our needs.
Be Clear and Concise: We appreciate clarity! Use straightforward language and get to the point. Showcase your achievements and skills without fluff. Remember, we’re looking for someone who can communicate effectively, so let that reflect in your writing.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Toaster
✨Know Your Clients Inside Out
Before the interview, dive deep into Toaster's existing client portfolio. Understand their needs, challenges, and successes. This will not only show your enthusiasm but also help you articulate how you can enhance those relationships.
✨Master the Art of Communication
As an Account & Growth Director, you'll need to communicate effectively with both clients and internal teams. Practice presenting your ideas clearly and persuasively. Consider preparing a mock pitch to showcase your strategic communication skills.
✨Showcase Your Growth Mindset
Be ready to discuss specific examples where you've identified growth opportunities in past roles. Highlight your ability to not just manage tasks but to build business relationships that lead to organic growth.
✨Bring Your A-Game with Tools
Familiarise yourself with Google Workspace and any other tools mentioned in the job description. Being tech-savvy is crucial, so consider demonstrating your proficiency during the interview by referencing how you've used these tools to optimise workflows in previous positions.