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- Tasks: Lead store operations, manage stock, and deliver exceptional customer service.
- Company: TOAST, a Welsh lifestyle brand focused on thoughtful design and craftsmanship.
- Benefits: Flexible hours, generous staff discounts, and comprehensive training.
- Why this job: Be a brand ambassador and inspire your team in a creative environment.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Join a supportive team committed to equality and personal development.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Store Manager role at TOAST. TOAST is a Welsh-born lifestyle brand known for thoughtful, contemporary design and commitment to traditional textiles and craftsmanship. The brand emphasizes a slower, thoughtful way of life with a focus on thoughtfulness, simplicity, creativity, and collaboration.
As part of the TOAST team, you are a catalyst for the brand’s successes. We seek individuals who share our interests and values and have enthusiasm for TOAST as well as a deep knowledge and passion for their own specialist area. In return, TOAST offers a supportive and stimulating working environment with flexible hours and generous staff discounts, along with a comprehensive induction including product and brand training.
Role Description
As Store Manager you will have full accountability for the day-to-day performance of all aspects of store operations. You will use your initiative to deliver the brand’s performance and cultural expectations, manage stock and space to maximise sales potential and profitability, and ensure delivery of the brand’s visual standards. You will deliver efficient back-of-house operations to support store performance. You will be an ambassador for the brand’s culture in your appearance and behaviour and will develop your team to the same high standards.
Key Responsibilities
- Take ownership of your store and accountability for all of its operational functions.
- Deliver store Sales, Payroll and Stock Management KPI targets and manage all other costs within agreed budgets.
- Deliver TOAST’s Customer Service expectations personally and through the development of your team.
- Deliver TOAST’s Brand Visual standards using all available information.
- Commercially manage your stock package to balance high sales performance with appealing presentation.
- Provide detailed feedback to key liaisons regarding stock performance.
- Maintain an excellent back-of-house operation that supports the store and facilitates secure trading.
- Recruit and develop a highly effective team, providing training and guidance.
- Create opportunities for succession through coaching and development.
- Actively pursue self-development and training to continually improve performance.
- Ensure a safe and healthy working environment with risk assessment and strong housekeeping.
- Liaise with Head Office to facilitate excellent store performance.
- Be a Brand Ambassador, representing TOAST in appearance and behaviour at all times, and instilling the same in the team.
If you would like to apply, please send a cover letter and CV to retailjobs@toa.st.
Store Manager in Oxford employer: TOAST
Contact Detail:
TOAST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Oxford
✨Tip Number 1
Get to know TOAST inside out! Familiarise yourself with their products, values, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who truly gets what they're all about.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and make a good impression.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to store management and customer service. Role-play with a friend or in front of the mirror to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager in Oxford
Some tips for your application 🫡
Show Your Passion for TOAST: When writing your cover letter, let your enthusiasm for the TOAST brand shine through. Share what you love about our commitment to thoughtful design and craftsmanship, and how that aligns with your own values.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Store Manager role. Focus on your achievements in sales, team management, and customer service to show us you're the perfect fit for our culture.
Be Authentic: We want to get to know the real you! Use your cover letter to share your personality and how you embody the TOAST ethos. Authenticity goes a long way in making a memorable impression.
Apply Through Our Website: For a smooth application process, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at TOAST
✨Know the Brand Inside Out
Before your interview, dive deep into TOAST's ethos and values. Familiarise yourself with their commitment to craftsmanship and thoughtful design. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, coaching, and creating a positive work environment.
✨Prepare for Operational Questions
Expect questions about stock management, sales targets, and customer service expectations. Think of specific instances where you've met or exceeded KPIs, and be ready to discuss how you would apply those experiences at TOAST.
✨Dress the Part
As a brand ambassador, your appearance matters. Dress in a way that reflects TOAST's aesthetic—think contemporary yet approachable. This will help you embody the brand's values right from the start of the interview.