At a Glance
- Tasks: Process bets, assist customers, and maintain shop standards in a fun team environment.
- Company: Join Toals Bookmakers, a respected family-run business with over 50 shops in Northern Ireland.
- Benefits: Receive training, competitive pay, and opportunities for quick career progression.
- Other info: Flexible hours, community-focused, and a commitment to employee development.
- Why this job: Be part of a dynamic team and make customers feel at home while enjoying a vibrant work culture.
- Qualifications: GCSE Maths and English at grade C or above, plus a clean driving license.
The predicted salary is between 20 - 22 £ per hour.
Location: Toals Bookmakers, 20-22 Railway Street
We’re currently recruiting for Full time Bookmakers Clerks in the Newcastle Area. This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.
The Job
- Processing bets and assisting with customer queries
- Working as part of a team to assist the day to day running of the shop
- Building relationships with customers and making them feel at home by delivering excellent customer service
- Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.
Essential
- Full UK clean driving license
- Good communicator
- Flexible - as our business operates 7 days a week
- Good attention to detail and accuracy
- Enthusiastic people person
- Reliable and hands-on team member
- Demonstrable IT skills
- Maths and English at grade C or above (or equivalent)
- Previous experience in a customer facing role or previous experience with cash handling
Desirable
- 5 GCSEs at Grade C or above
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting. Toals Bookmakers are an equal opportunity Employer. If you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone. Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Required Criteria
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Full UK clean driving license
- Willingness to learn and develop in the role.
Desired Criteria
- Demonstrable IT skills
- 5 GCSEs at grade C or above (or equivalent)
Closing Date: Friday 7th August, 2026
Contract Type: fulltime
Salary: £13.20 Hourly
Bookmakers Clerk Newcastle area in Dundrum employer: Toalsbet.com
Toals Bookmakers is an excellent employer, offering a supportive and inclusive work environment in the heart of Newcastle. With a strong emphasis on employee development and community engagement, staff are encouraged to grow within the company while delivering exceptional customer service. As a family-run business, Toals values its team members and fosters a culture of collaboration and respect, making it a rewarding place to build a career in the betting industry.
