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- Tasks: Process bets, assist customers, and maintain shop standards in a dynamic environment.
- Company: Toals Bookmakers, a respected family-run business since 1932.
- Benefits: Competitive salary, flexible hours, comprehensive training, and mental health support.
- Why this job: Join a community-focused team and develop your skills in the exciting betting industry.
- Qualifications: Good communication skills, attention to detail, and a full UK driving license.
- Other info: Opportunities for career progression and involvement in local events.
The predicted salary is between 11 - 16 £ per hour.
We are currently recruiting for the Portadown Area. This is an entry-level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.
Responsibilities:
- Processing bets and assisting with customer queries
- Working as part of a team to assist the day-to-day running of the shop
- Building relationships with customers and making them feel at home by delivering excellent customer service
- Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.
Essential Criteria:
- Full UK clean driving license
- Good communicator
- Flexible - as our business operates 7 days a week
- Good attention to detail and accuracy
- Enthusiastic people person
- Reliable and hands-on team member
- Previous experience in a customer-facing role or previous experience with cash handling
Desirable Criteria:
- Demonstrable IT skills
- Maths and English at grade C or above (or equivalent)
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting. Candidates are reminded that a submitted application must clearly identify how they meet the above criteria. Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Toals Bookmakers are an equal opportunity Employer. If you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone.
Skills:
- Mathematics
- Cash Handling
- Customer Service
About The Company:
Founded in 1932, Toals Bookmakers has grown into one of Northern Ireland's most respected independent bookmakers, operating over 50 retail locations. The company is celebrated for its expertise in sports betting, offering diverse markets that range from horse racing and football to global sporting events. Toals blends its rich heritage with cutting-edge technology to deliver an outstanding betting experience.
Company Benefits:
Toals Bookmakers offers a competitive range of benefits designed to support and reward its employees. Staff enjoy flexible working hours and comprehensive training programs to help develop skills and advance their careers. Toals provides competitive salaries, a workplace pension scheme, and opportunities for performance-based bonuses. Employees also benefit from a supportive work environment, with a focus on health and well-being, including access to mental health resources and initiatives. As part of a community-oriented company, team members frequently engage in local events and charitable activities, creating a sense of purpose beyond the workplace. At Toals, employees are valued and supported every step of the way.
Salary: £13.20 per hour
Bookmakers Clerk Portadown/Lurgan in Craigavon employer: Toalsbet.com
Contact Detail:
Toalsbet.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookmakers Clerk Portadown/Lurgan in Craigavon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toals Bookmakers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about building relationships with customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Be flexible and show enthusiasm! The job requires working various hours, so let them know you're up for it. A positive attitude can go a long way, especially in a customer-facing role like this one. Show them you're eager to learn and grow!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. Plus, you'll get all the latest updates on the recruitment process!
We think you need these skills to ace Bookmakers Clerk Portadown/Lurgan in Craigavon
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to engage with our customers!
Tailor Your Application: Make sure to highlight any relevant experience you have, especially in customer-facing roles or cash handling. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to clearly outline how you meet the essential criteria we’ve listed.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our team.
How to prepare for a job interview at Toalsbet.com
✨Know the Company
Before your interview, take some time to research Toals Bookmakers. Understand their history, values, and what makes them stand out in the betting industry. This will not only show your interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer-facing roles. Think of specific examples where you provided excellent service or resolved issues effectively, as this will demonstrate your suitability for the position.
✨Highlight Your Flexibility
Toals operates seven days a week, so emphasise your willingness to work flexible hours. Mention any past experiences where you adapted to changing schedules or took on additional responsibilities, showcasing your reliability and team spirit.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about training opportunities, career progression, or the team culture at Toals. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
