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- Tasks: Join our team as a Bookmakers Clerk, processing bets and assisting customers daily.
- Company: Toals Bookmakers, a family-run business since 1932, operates over 50 shops in Northern Ireland.
- Benefits: Enjoy a supportive work environment with training opportunities and a focus on career progression.
- Why this job: Be part of a community-focused company that values integrity, collaboration, and customer service.
- Qualifications: GCSE Maths and English at grade C or above, plus cash handling or customer care experience.
- Other info: Full-time role with flexible hours; apply now to join a respected leader in the betting industry!
The predicted salary is between 24000 - 36000 £ per year.
Location: Toals Bookmakers, 20-22 Railway Street
We’re currently recruiting for Full time Bookmakers Clerks in the Newcastle Area. This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.
The Job
- Processing bets and assisting with customer queries
- Working as part of a team to assist the day to day running of the shop
- Building relationships with customers and making them feel at home by delivering excellent customer service
- Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.
About The Role
This is what you’ll need:
Essential
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Full UK driving license
- Willingness to learn and develop in the role.
Desirable
- Demonstrable IT skills
- 5 GCSEs at grade C or above (or equivalent)
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting. Candidates are reminded that a submitted application must clearly identify how they meet the above criteria. Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Toals Bookmakers are an equal opportunity Employer, if you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone.
Skills
- Mathematics
- Cash Handling
- Customer Service
Company Culture
Toals Bookmakers fosters a culture of integrity, collaboration, and customer focus. As a family-owned business, the company values its employees as essential contributors to its success and prioritizes open communication and mutual respect. With a commitment to continuous improvement, Toals encourages innovation and supports professional development, ensuring team members are equipped to excel in a dynamic industry. The company places significant emphasis on community involvement, maintaining strong ties with local organizations and events. At its core, Toals Bookmakers promotes a positive, inclusive environment where employees feel valued, customers receive exceptional service, and the company thrives as a trusted industry leader.
Required Criteria
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Willingness to learn and develop in the role.
- Full UK Driving License
Closing Date Wednesday 11th June, 2025
Contract Type fulltime
Salary £12.50 Hourly
Seniority level Not Applicable
Employment type Full-time
Job function Management and Manufacturing
Industries Gambling Facilities and Casinos
Bookmakers Clerk Newcastle Area Full time employer: Toalsbet.com
Contact Detail:
Toalsbet.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookmakers Clerk Newcastle Area Full time
✨Tip Number 1
Familiarise yourself with the betting industry, especially the services offered by Toals Bookmakers. Understanding their unique selling points and community involvement can help you connect better during interviews.
✨Tip Number 2
Highlight any previous customer service experience you have, as this role heavily relies on building relationships with customers. Be ready to share specific examples of how you've provided excellent service in the past.
✨Tip Number 3
Since cash handling is a key part of the job, brush up on your maths skills and be prepared to discuss your experience with managing cash transactions confidently.
✨Tip Number 4
Show your willingness to learn and develop in the role. Prepare to discuss how you approach new challenges and your enthusiasm for growing within the company, as Toals values professional development.
We think you need these skills to ace Bookmakers Clerk Newcastle Area Full time
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Bookmakers Clerk. Familiarise yourself with the job description and think about how your skills align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in cash handling and customer service. Mention any specific achievements or skills that relate directly to the role at Toals Bookmakers.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Explain why you want to work at Toals Bookmakers and how you can contribute to their team.
Highlight Your Qualifications: Clearly state your GCSE qualifications, particularly Maths and English, as well as any other relevant certifications. Make sure to mention your willingness to learn and develop in the role, as this is essential for the position.
How to prepare for a job interview at Toalsbet.com
✨Know the Company
Before your interview, take some time to research Toals Bookmakers. Understand their history, values, and community involvement. This will not only help you answer questions but also show your genuine interest in the company.
✨Highlight Relevant Experience
Make sure to discuss any previous cash handling or customer service experience during the interview. Be prepared with specific examples that demonstrate your skills and how they relate to the role of a Bookmakers Clerk.
✨Show Your Willingness to Learn
Since this is an entry-level position, emphasise your eagerness to learn and develop in the role. Mention any relevant training or courses you've taken, and express your enthusiasm for gaining new skills.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the company's future plans. This shows you're engaged and serious about the position.
