At a Glance
- Tasks: Process bets, assist customers, and maintain shop standards in a dynamic team environment.
- Company: Toals Bookmakers, a respected family-run business since 1932.
- Benefits: Competitive hourly wage, training provided, and opportunities for quick progression.
- Other info: Flexible hours with a focus on community involvement and employee development.
- Why this job: Join a supportive team and build relationships while delivering excellent customer service.
- Qualifications: GCSE Maths and English at grade C or above; cash handling experience preferred.
The predicted salary is between 20 - 22 £ per hour.
We’re currently recruiting for Full time Bookmakers Clerks in the Newcastle Area. This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure confidence in all aspects of independently running a successful betting shop.
Location: Toals Bookmakers, 20-22 Railway Street
The Job:
- Processing bets and assisting with customer queries
- Working as part of a team to assist the day to day running of the shop
- Building relationships with customers and making them feel at home by delivering excellent customer service
- Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.
About The Role:
Interested in applying? This is what we’re looking for:
Essential:
- Full UK clean driving license
- Good communicator
- Flexible – as our business operates 7 days a week
- Good attention to detail and accuracy
- Enthusiastic people person
- Reliable and hands‑on team member
- Demonstrable IT skills
- Mathematics and English at grade C or above (or equivalent)
- Previous experience in a customer‑facing role or previous experience with cash handling
Desirable:
- 5 GCSEs at grade C or above
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting. Candidates are reminded that a submitted application must clearly identify how they meet the above criteria. Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Required Criteria:
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Full UK clean driving license
- Willingness to learn and develop in the role
Desired Criteria:
- Demonstrable IT skills
- 5 GCSEs at grade C or above (or equivalent)
Closing Date: Friday 17th July, 2026
Contract Type: Fulltime
Salary: £13.20 Hourly
Toals Bookmakers are an equal opportunity Employer. If you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone. Our recruitment team are waiting to meet and welcome you to Toals Bookmakers.
Bookmakers Clerk Newcastle area employer: Toalsbet.com
Toals Bookmakers is an excellent employer, offering a supportive and inclusive work environment in the heart of Newcastle. With a strong emphasis on employee development and community engagement, staff are encouraged to grow within the company while delivering exceptional customer service. As a family-run business, Toals values its team members and fosters a culture of collaboration and respect, making it a rewarding place to build a career in the betting industry.
