At a Glance
- Tasks: Process bets, assist customers, and maintain shop standards in a dynamic team environment.
- Company: Toals Bookmakers is a respected family-run business with over 50 shops across Northern Ireland.
- Benefits: Enjoy a supportive training programme, flexible hours, and opportunities for career progression.
- Other info: Full-time role with a competitive hourly rate of £12.50.
- Why this job: Join a community-focused company that values integrity, collaboration, and customer service.
- Qualifications: GCSE Maths and English at grade C or above; cash handling or customer care experience preferred.
Job Description
Job Description
Job Description
Location
Toals Bookmakers, 14 Hall Street
We’re currently recruiting for Full time Bookmakers Clerks in the Maghera Area.
This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.
The Job
- Processing bets and assisting with customer queries
- Working as part of a team to assist the day to day running of the shop
- Building relationships with customers and making them feel at home by delivering excellent customer service
- Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.
The Organisation
Toals is a family-run business, established in 1932 in Ballymena. Currently there are 50+ shops across every county in Northern Ireland and we offer a telephone betting service, which is available 7 days a week. We maintain our relationship with the local community by sponsoring the Co. Antrim FA.
About The Role
Interested in applying? This is what we're looking for:
Essential
- Full UK clean driving license
- Good communicator
- Flexible - as our business operates 7 days a week
- Good attention to detail and accuracy
- Enthusiastic people person
- Reliable and hands-on team member
- Demonstrable IT skills
- Maths and English at grade C or above (or equivalent)
- Previous experience in a customer facing role or previous experience with cash handling
Desirable
- 5 GCSE's at Grade C or above
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting.
Candidates are reminded that a submitted application must clearly identify how they meet the above criteria.
Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Toals Bookmakers are an equal opportunity Employer, if you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone.
Our recruitment team are waiting to meet and welcome you to Toals Bookmakers.
Skills
Mathematics, Cash Handling, Customer Service
Skills Needed
About The Company
Founded in 1932, Toals Bookmakers has grown into one of Northern Ireland’s most respected independent bookmakers, operating over 50 retail locations. The company is celebrated for its expertise in sports betting, offering diverse markets that range from horse racing and football to global sporting events. Toals blends its rich heritage with cutting-edge technology to deliver an outstanding betting experience. The company’s values are rooted in community support, customer trust, and innovation, making it a leader in the local betting industry. Whether through in-store service or online platforms, Toals continues to provide a dynamic, engaging, and reliable gaming experience.
Company Culture
Toals Bookmakers fosters a culture of integrity, collaboration, and customer focus. As a family-owned business, the company values its employees as essential contributors to its success and prioritizes open communication and mutual respect. With a commitment to continuous improvement, Toals encourages innovation and supports professional development, ensuring team members are equipped to excel in a dynamic industry. The company places significant emphasis on community involvement, maintaining strong ties with local organizations and events. At its core, Toals Bookmakers promotes a positive, inclusive environment where employees feel valued, customers receive exceptional service, and the company thrives as a trusted industry leader.
Required Criteria
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Willingness to learn and develop in the role.
- Full UK driving license
Desired Criteria
- Demonstrable IT skills
- 5 GCSEs at grade C or above (or equivalent)
Closing Date
Friday 4th September, 2026
Contract Type
fulltime
Salary
£13.20 Hourly
#J-18808-Ljbffr
Bookmakers Clerk Maghera Area employer: Toalsbet.com
Toals Bookmakers is an excellent employer, offering a supportive and inclusive work environment in the heart of Newcastle. With a strong emphasis on employee development and community engagement, staff are encouraged to grow within the company while delivering exceptional customer service. As a family-run business, Toals values its team members and fosters a culture of collaboration and respect, making it a rewarding place to build a career in the betting industry.
StudySmarter Expert Advice🤫
We think this is how you could land Bookmakers Clerk Maghera Area
✨Tip Number 1
Familiarise yourself with the betting industry, especially the services offered by Toals Bookmakers. Understanding their unique selling points and community involvement can help you connect better during interviews.
✨Tip Number 2
Highlight any previous customer service experience you have, particularly in fast-paced environments. Being able to demonstrate your ability to handle customer queries effectively will set you apart from other candidates.
✨Tip Number 3
Show your willingness to learn and develop by preparing questions about the training process and career progression opportunities at Toals. This demonstrates your commitment to growth within the company.
✨Tip Number 4
If you have any relevant IT skills, be sure to mention them during your discussions. Familiarity with technology can be a significant advantage in a modern betting environment, so make it known!
We think you need these skills to ace Bookmakers Clerk Maghera Area
Some tips for your application 🫡
Understand the Job Requirements:Carefully read the job description for the Bookmakers Clerk position. Make sure to highlight your GCSE Maths and English qualifications, as well as any relevant cash handling or customer service experience in your application.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the role. Emphasise your willingness to learn and develop, as this is a key aspect of the position at Toals Bookmakers.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of Toals Bookmakers' values and how you can contribute to their commitment to excellent customer service.
Proofread Your Application:Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Toalsbet.com
✨Know the Company
Before your interview, take some time to research Toals Bookmakers. Understand their history, values, and community involvement. This will not only help you answer questions but also show your genuine interest in the company.
✨Highlight Customer Service Skills
Since the role involves assisting customers and building relationships, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled queries or resolved issues to demonstrate your capability.
✨Demonstrate Your Willingness to Learn
As this is an entry-level position, emphasise your eagerness to learn and develop in the role. Talk about any past experiences where you quickly adapted to new tasks or environments, showcasing your ability to grow within the company.
✨Prepare for Common Interview Questions
Anticipate questions related to cash handling and teamwork, as these are crucial for the role. Practice your responses to questions like 'How do you handle cash transactions?' or 'Can you describe a time you worked effectively in a team?'
