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- Tasks: Process bets, assist customers, and maintain shop standards in a dynamic team environment.
- Company: Toals Bookmakers is a family-run business with over 50 shops across Northern Ireland, established in 1932.
- Benefits: Enjoy a supportive training programme, flexible hours, and opportunities for career progression.
- Why this job: Join a community-focused company that values integrity, collaboration, and customer service excellence.
- Qualifications: GCSE Maths and English at grade C or above; cash handling or customer care experience preferred.
- Other info: Full-time role with a competitive hourly rate of £12.50 and a positive, inclusive work culture.
The predicted salary is between 26000 - 36000 £ per year.
Location: Toals Bookmakers, 189-191 Donegall Street
We’re currently recruiting for Full time Bookmakers Clerks in the Belfast Area. This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.
The Job
- Processing bets and assisting with customer queries
- Working as part of a team to assist the day to day running of the shop
- Building relationships with customers and making them feel at home by delivering excellent customer service
- Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.
About The Role
This is what you’ll need:
Essential
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Full UK clean driving license
- Willingness to learn and develop in the role.
Desirable
- Demonstrable IT skills
- 5 GCSEs at grade C or above (or equivalent)
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting. Candidates are reminded that a submitted application must clearly identify how they meet the above criteria. Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Toals Bookmakers are an equal opportunity Employer, if you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone. Our recruitment team are waiting to meet and welcome you to Toals Bookmakers.
Skills
- Mathematics
- Cash Handling
- Customer Service
Company Culture
Toals Bookmakers fosters a culture of integrity, collaboration, and customer focus. As a family-owned business, the company values its employees as essential contributors to its success and prioritizes open communication and mutual respect. With a commitment to continuous improvement, Toals encourages innovation and supports professional development, ensuring team members are equipped to excel in a dynamic industry. The company places significant emphasis on community involvement, maintaining strong ties with local organizations and events. At its core, Toals Bookmakers promotes a positive, inclusive environment where employees feel valued, customers receive exceptional service, and the company thrives as a trusted industry leader.
Required Criteria
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Willingness to learn and develop in the role.
- Full UK driving license
Closing Date: Thursday 19th June, 2025
Contract Type: fulltime
Salary: £12.50 Hourly
Bookmakers Clerk Belfast Area, Full time employer: Toalsbet.com
Contact Detail:
Toalsbet.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookmakers Clerk Belfast Area, Full time
✨Tip Number 1
Familiarise yourself with the betting industry, especially the services offered by Toals Bookmakers. Understanding their unique selling points and community involvement can help you stand out during interviews.
✨Tip Number 2
Highlight any previous customer service experience you have, particularly in fast-paced environments. Being able to demonstrate your ability to handle customer queries effectively will be crucial for this role.
✨Tip Number 3
Prepare to discuss your cash handling experience in detail. Be ready to share specific examples of how you've managed transactions accurately and efficiently in past roles.
✨Tip Number 4
Show your willingness to learn and develop by researching common challenges faced in a betting shop environment. This will demonstrate your proactive attitude and readiness to grow within the company.
We think you need these skills to ace Bookmakers Clerk Belfast Area, Full time
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous cash handling experience or customer service roles you've had. Use specific examples to demonstrate how you excelled in these areas.
Showcase Your Qualifications: Clearly state your GCSE Maths and English qualifications, ensuring you mention the grades achieved. If you have additional qualifications, such as IT skills or further GCSEs, include those too.
Express Willingness to Learn: In your application, convey your eagerness to learn and develop within the role. Mention any relevant training or development experiences that showcase your commitment to growth.
Tailor Your Application: Customise your application to reflect Toals Bookmakers' values and culture. Highlight your ability to work as part of a team and your dedication to providing excellent customer service.
How to prepare for a job interview at Toalsbet.com
✨Know the Company
Before your interview, take some time to research Toals Bookmakers. Understand their history, values, and community involvement. This will not only show your interest in the company but also help you align your answers with their culture.
✨Highlight Customer Service Skills
Since the role involves assisting customers and building relationships, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled queries or resolved issues to demonstrate your ability to provide excellent service.
✨Show Your Willingness to Learn
As this is an entry-level position, emphasise your eagerness to learn and develop in the role. Discuss any relevant training or skills you are keen to acquire, which will show that you are proactive and committed to growing within the company.
✨Prepare for Cash Handling Questions
Given the importance of cash handling in this role, be ready to answer questions about your experience with money management. You might want to prepare examples of how you've accurately handled cash in previous jobs or situations.
