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For Companies At a Glance
- Tasks: Process bets, assist customers, and maintain shop standards in a dynamic team environment.
- Company: Toals Bookmakers is a family-run business with over 50 shops across Northern Ireland, established in 1932.
- Benefits: Enjoy a supportive training programme, flexible hours, and a vibrant work culture.
- Why this job: Join a respected company that values community, offers career growth, and fosters a positive work environment.
- Qualifications: GCSE Maths and English at grade C or above; cash handling or customer service experience preferred.
- Other info: Full-time role with a competitive hourly rate of £12.50 and opportunities for professional development.
The predicted salary is between 20800 - 26000 £ per year.
Location: Toals Bookmakers, 189-191 Donegall Street
We’re currently recruiting for Full time Bookmakers Clerks in the Belfast Area. This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.
The Job
- Processing bets and assisting with customer queries
- Working as part of a team to assist the day to day running of the shop
- Building relationships with customers and making them feel at home by delivering excellent customer service
- Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.
About The Role
This is what you’ll need:
Essential
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Full UK driving license
- Willingness to learn and develop in the role.
Desirable
- Demonstrable IT skills
- 5 GCSEs at grade C or above (or equivalent)
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting. Candidates are reminded that a submitted application must clearly identify how they meet the above criteria. Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Toals Bookmakers are an equal opportunity Employer, if you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone.
Skills
- Mathematics
- Cash Handling
- Customer Service
Company Culture
Toals Bookmakers fosters a culture of integrity, collaboration, and customer focus. As a family-owned business, the company values its employees as essential contributors to its success and prioritizes open communication and mutual respect. With a commitment to continuous improvement, Toals encourages innovation and supports professional development, ensuring team members are equipped to excel in a dynamic industry. The company places significant emphasis on community involvement, maintaining strong ties with local organizations and events. At its core, Toals Bookmakers promotes a positive, inclusive environment where employees feel valued, customers receive exceptional service, and the company thrives as a trusted industry leader.
Closing Date: Monday 2nd June, 2025
Contract Type: fulltime
Salary: £12.50 Hourly
Bookmakers Clerk Belfast Area Full time employer: Toalsbet.com
Contact Detail:
Toalsbet.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookmakers Clerk Belfast Area Full time
✨Tip Number 1
Familiarise yourself with the betting industry, especially the services offered by Toals Bookmakers. Understanding their unique selling points and community involvement can help you stand out during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves building relationships with customers, sharing specific examples of how you've provided excellent service in the past can make a strong impression.
✨Tip Number 3
Demonstrate your willingness to learn by asking insightful questions about the training process during your interview. This shows that you're eager to develop your skills and contribute positively to the team.
✨Tip Number 4
If you have any experience with cash handling or IT skills, be sure to mention these during your discussions. Even if they are not extensive, showing that you have relevant experience can set you apart from other candidates.
We think you need these skills to ace Bookmakers Clerk Belfast Area Full time
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description for the Bookmakers Clerk position. Make sure you understand the essential and desirable criteria, such as GCSE Maths and English, cash handling experience, and customer service skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise any previous roles involving cash handling or customer service, and ensure your qualifications are clearly stated.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Toals Bookmakers and how your skills align with their values of community support and customer focus.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Toalsbet.com
✨Know the Company
Before your interview, take some time to research Toals Bookmakers. Understand their history, values, and community involvement. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Highlight Customer Service Skills
Since the role involves assisting customers and providing excellent service, be prepared to discuss your previous experiences in customer care. Share specific examples of how you've handled customer queries or resolved issues in the past.
✨Demonstrate Your Willingness to Learn
Toals is looking for candidates who are eager to develop in their roles. Be ready to express your enthusiasm for learning new skills and adapting to the fast-paced environment of a betting shop.
✨Prepare for Cash Handling Questions
Given that cash handling experience is essential, think about your past experiences with managing money. Be ready to discuss how you ensure accuracy and security when dealing with cash transactions.
