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- Tasks: Join us as a Bookmakers Clerk, processing bets and delivering top-notch customer service.
- Company: Toals Bookmakers is a family-run business with over 50 shops in Northern Ireland since 1932.
- Benefits: Enjoy a supportive training environment and opportunities for quick career progression.
- Why this job: Be part of a community-focused team that values integrity and innovation in a dynamic industry.
- Qualifications: GCSE Maths and English at grade C or above, plus cash handling or customer care experience.
- Other info: Flexible hours with a weekly rota; we welcome applicants eager to learn and grow.
The predicted salary is between 26000 - 36000 £ per year.
Location: Toals Bookmakers, 2 Dufferin Avenue
We’re currently recruiting for Full time Bookmakers Clerks in the Bangor Area. This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.
The Job
- Processing bets and assisting with customer queries
- Working as part of a team to assist the day to day running of the shop
- Building relationships with customers and making them feel at home by delivering excellent customer service
- Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.
About The Role
Interested in applying? This is what you’ll need:
Essential
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Full UK clean driving license
- Willingness to learn and develop in the role.
Desirable
- Demonstrable IT skills
- 5 GCSEs at grade C or above (or equivalent)
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting. Candidates are reminded that a submitted application must clearly identify how they meet the above criteria. Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Toals Bookmakers are an equal opportunity Employer, if you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone. Our recruitment team are waiting to meet and welcome you to Toals Bookmakers.
Skills Needed
- Mathematics
- Cash Handling
- Customer Service
Company Culture
Toals Bookmakers fosters a culture of integrity, collaboration, and customer focus. As a family-owned business, the company values its employees as essential contributors to its success and prioritizes open communication and mutual respect. With a commitment to continuous improvement, Toals encourages innovation and supports professional development, ensuring team members are equipped to excel in a dynamic industry. The company places significant emphasis on community involvement, maintaining strong ties with local organizations and events. At its core, Toals Bookmakers promotes a positive, inclusive environment where employees feel valued, customers receive exceptional service, and the company thrives as a trusted industry leader.
Required Criteria
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Willingness to learn and develop in the role.
- Full UK driving license
Desired Criteria
- Demonstrable IT skills
- 5 GCSEs at grade C or above (or equivalent)
Closing Date Friday 4th July, 2025
Contract Type fulltime
Salary £12.50 Hourly
Bookmakers Clerk Bangor Area employer: Toalsbet.com
Contact Detail:
Toalsbet.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookmakers Clerk Bangor Area
✨Tip Number 1
Familiarise yourself with the betting industry, especially the services offered by Toals Bookmakers. Understanding their unique selling points and community involvement can help you connect better during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Being able to demonstrate your ability to build relationships and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Show your willingness to learn by researching common challenges faced in a betting shop environment. This will allow you to discuss how you would handle these situations effectively during your interview.
✨Tip Number 4
Network with current or former employees of Toals Bookmakers if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Bookmakers Clerk Bangor Area
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to clearly state your GCSE Maths and English qualifications, as well as any relevant cash handling or customer service experience. Use bullet points for clarity.
Show Your Willingness to Learn: In your application, express your eagerness to learn and develop in the role. Mention any previous experiences where you adapted quickly or took on new challenges.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your teamwork abilities and customer service skills, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that not only introduces yourself but also explains why you want to work at Toals Bookmakers. Mention their community involvement and how you align with their values.
How to prepare for a job interview at Toalsbet.com
✨Showcase Your Customer Service Skills
As a Bookmakers Clerk, excellent customer service is key. Be prepared to share examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your ability to create a welcoming environment for customers.
✨Highlight Your Cash Handling Experience
If you have previous cash handling experience, make sure to discuss it during the interview. Explain how you managed transactions accurately and efficiently, as this is crucial for the role. If you lack direct experience, think of similar situations where you handled money responsibly.
✨Express Your Willingness to Learn
Toals Bookmakers values employees who are eager to learn and develop. During the interview, convey your enthusiasm for training and personal growth within the company. Share any relevant experiences that showcase your adaptability and willingness to take on new challenges.
✨Familiarise Yourself with the Company Culture
Understanding Toals Bookmakers' culture can give you an edge. Research their community involvement and commitment to customer service. Mention how your values align with theirs, and express your excitement about contributing to a family-run business that prioritises integrity and collaboration.
