Bookmakers Clerk Newcastle area
Bookmakers Clerk Newcastle area

Bookmakers Clerk Newcastle area

Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Bookmakers Clerk, processing bets and delivering top-notch customer service.
  • Company: Toals Bookmakers, a family-run business since 1932, operates over 50 shops in Northern Ireland.
  • Benefits: Enjoy a supportive training environment and opportunities for quick career progression.
  • Why this job: Be part of a community-focused company that values integrity, collaboration, and innovation.
  • Qualifications: GCSE Maths and English at grade C or above, plus a clean UK driving license.
  • Other info: Flexible hours with a weekly rota; perfect for students looking to gain experience.

The predicted salary is between 21600 - 36000 £ per year.

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We’re currently recruiting for Full time Bookmakers Clerks in the Newcastle Area.

This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.

The Job:

Processing bets and assisting with customer queries

Working as part of a team to assist the day to day running of the shop

Building relationships with customers and making them feel at home by delivering excellent customer service

Maintaining high shop standards

Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.

The Organisation:

Toals is a family-run business, established in 1932 in Ballymena. Currently there are 50+ shops across every county in Northern Ireland and we offer a telephone betting service, which is available 7 days a week. We maintain our relationship with the local community by sponsoring the Co. Antrim FA.

About The Role

Interested in applying? This is what you’ll need:

GCSE Maths and English at grade C or above (or equivalent)

Previous cash handling experience OR experience providing excellent customer care

Full UK clean driving license

Willingness to learn and develop in the role.

5 GCSEs at grade C or above (or equivalent)

Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting.

Candidates are reminded that a submitted application must clearly identify how they meet the above criteria.

Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.

Toals Bookmakers are an equal opportunity Employer, if you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone.

Our recruitment team are waiting to meet and welcome you to Toals Bookmakers.

Skills Needed

About The Company

Founded in 1932, Toals Bookmakers has grown into one of Northern Ireland’s most respected independent bookmakers, operating over 50 retail locations. The company is celebrated for its expertise in sports betting, offering diverse markets that range from horse racing and football to global sporting events. Toals blends its rich heritage with cutting-edge technology to deliver an outstanding betting experience. The company’s values are rooted in community support, customer trust, and innovation, making it a leader in the local betting industry. Whether through in-store service or online platforms, Toals continues to provide a dynamic, engaging, and reliable gaming experience.

Company Culture

Toals Bookmakers fosters a culture of integrity, collaboration, and customer focus. As a family-owned business, the company values its employees as essential contributors to its success and prioritizes open communication and mutual respect. With a commitment to continuous improvement, Toals encourages innovation and supports professional development, ensuring team members are equipped to excel in a dynamic industry. The company places significant emphasis on community involvement, maintaining strong ties with local organizations and events. At its core, Toals Bookmakers promotes a positive, inclusive environment where employees feel valued, customers receive exceptional service, and the company thrives as a trusted industry leader.

Desired Criteria

  • 5 GCSEs at grade C or above (or equivalent)

Required Criteria

  • GCSE Maths and English at grade C or above (or equivalent)
  • Previous cash handling experience OR experience providing excellent customer care
  • Full UK clean driving license
  • Willingness to learn and develop in the role.

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Bookmakers Clerk Newcastle area employer: Toals Bookmakers

Toals Bookmakers is an excellent employer in the Newcastle area, offering a supportive and inclusive work environment where employees are valued as key contributors to the company's success. With a strong focus on professional development and community engagement, staff can expect comprehensive training and opportunities for rapid progression within a family-run business that has been a trusted name in the industry since 1932.
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Contact Detail:

Toals Bookmakers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bookmakers Clerk Newcastle area

✨Tip Number 1

Familiarise yourself with the betting industry, especially focusing on sports betting and customer service. Understanding the basics of how a betting shop operates will give you an edge during interviews.

✨Tip Number 2

Highlight any previous experience in cash handling or customer service during your conversations with the recruitment team. Be ready to share specific examples of how you've excelled in these areas.

✨Tip Number 3

Demonstrate your willingness to learn by asking insightful questions about the training process and opportunities for progression within Toals Bookmakers. This shows your enthusiasm for the role.

✨Tip Number 4

Make sure to express your interest in community involvement, as Toals values strong ties with local organisations. Mention any relevant experiences that showcase your commitment to community engagement.

We think you need these skills to ace Bookmakers Clerk Newcastle area

Customer Service Skills
Cash Handling Experience
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Basic Mathematical Skills
Sales Skills
Relationship Building
Willingness to Learn
Organisational Skills

Some tips for your application 🫡

Highlight Relevant Qualifications: Make sure to clearly state your GCSE Maths and English qualifications, as well as any other relevant qualifications. If you have 5 GCSEs at grade C or above, mention them prominently in your CV.

Showcase Customer Service Experience: If you have previous experience in cash handling or customer care, detail this in your application. Use specific examples to demonstrate how you provided excellent service and built relationships with customers.

Express Willingness to Learn: In your cover letter, emphasise your eagerness to learn and develop in the role. Mention any past experiences where you quickly adapted to new tasks or environments, showcasing your ability to grow within the company.

Tailor Your Application: Customise your CV and cover letter to reflect the values and culture of Toals Bookmakers. Highlight your alignment with their commitment to community support and customer focus, which will show that you are a good fit for their team.

How to prepare for a job interview at Toals Bookmakers

✨Show Your Customer Service Skills

Since the role involves assisting customers and providing excellent service, be prepared to share examples of how you've successfully handled customer queries in the past. Highlight your ability to build relationships and create a welcoming atmosphere.

✨Demonstrate Your Willingness to Learn

Toals values employees who are eager to develop their skills. During the interview, express your enthusiasm for learning and adapting to new challenges. Mention any relevant training or experiences that showcase your commitment to personal growth.

✨Highlight Relevant Experience

If you have previous cash handling experience or have worked in a similar customer-facing role, make sure to discuss this. Provide specific examples of your responsibilities and how they relate to the position of a Bookmakers Clerk.

✨Understand the Company Culture

Familiarise yourself with Toals Bookmakers' values and culture. Be ready to discuss how your personal values align with theirs, particularly regarding community involvement and customer focus. This will show that you're not just looking for a job, but a place where you can contribute positively.

Bookmakers Clerk Newcastle area
Toals Bookmakers

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