At a Glance
- Tasks: Join us as a Bookmakers Clerk, processing bets and assisting customers daily.
- Company: Toals Bookmakers, a family-run business since 1932, operates over 50 shops in Northern Ireland.
- Benefits: Enjoy training, career progression, and a supportive team environment.
- Other info: Flexible hours with a weekly rota; we welcome your application after 6 months if previously applied.
- Why this job: Be part of a community-focused company that values integrity and customer service.
- Qualifications: GCSE Maths and English at grade C or above, plus cash handling or customer care experience.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Job description
We’re currently recruiting for Full time Bookmakers Clerks in the Maghera/ Dungiven/ Kilrea Area.
This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.
The Job:
- Processing bets and assisting with customer queries
- Working as part of a team to assist the day to day running of the shop
- Building relationships with customers and making them feel at home by delivering excellent customer service
- Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.
The Organisation:
Toals is a family-run business, established in 1932 in Ballymena. Currently there are 50+ shops across every county in Northern Ireland and we offer a telephone betting service, which is available 7 days a week. We maintain our relationship with the local community by sponsoring the Co. Antrim FA.
About The Role
Essential:
- Full UK clean driving license
- Good communicator
- Flexible - as our business operates 7 days a week
- Good attention to detail and accuracy
- Enthusiastic people person
- Reliable and hands-on team member
- Demonstrable IT skills
- Maths and English at grade C or above (or equivalent)
- Previous experience in a customer facing role or previous experience with cash handling
Desirable:
- 5 GCSE's at Grade C or above
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting.
Candidates are reminded that a submitted application must clearly identify how they meet the above criteria.
Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Toals Bookmakers are an equal opportunity Employer, if you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone.
Our recruitment team are waiting to meet and welcome you to Toals Bookmakers.
Skills:
Mathematics, Cash Handling, Customer Service
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Bookmakers Clerk Maghera Area employer: Toals Bookmakers
Toals Bookmakers is an exceptional employer, offering a supportive and inclusive work environment that values its employees as integral to its success. With flexible working hours, comprehensive training programmes, and a strong emphasis on community involvement, team members are encouraged to grow professionally while enjoying a competitive salary and benefits package. Located in Belfast, this family-run business fosters a culture of integrity and collaboration, making it a rewarding place for those passionate about customer service and sports.
StudySmarter Expert Advice🤫
We think this is how you could land Bookmakers Clerk Maghera Area
✨Tip Number 1
Familiarise yourself with the betting industry, especially focusing on sports betting and customer service. Understanding the basics of how a betting shop operates will give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience in cash handling or customer service during your conversations with the recruitment team. Be ready to share specific examples of how you've excelled in these areas.
✨Tip Number 3
Demonstrate your willingness to learn by asking insightful questions about the training process and opportunities for progression within Toals Bookmakers. This shows your enthusiasm for the role.
✨Tip Number 4
Engage with Toals Bookmakers on social media or community events if possible. Building a connection with the company can help you stand out as a candidate who is genuinely interested in their values and culture.
We think you need these skills to ace Bookmakers Clerk Maghera Area
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Bookmakers Clerk. Highlight your relevant skills and experiences that align with the role.
Tailor Your CV:Make sure your CV reflects your qualifications, particularly your GCSE Maths and English grades. Include any previous cash handling or customer service experience, emphasising your willingness to learn and develop.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work for Toals Bookmakers and how you can contribute to their team.
Highlight Community Engagement:Since Toals Bookmakers values community involvement, mention any relevant experiences you have in community service or local events. This will show that you align with their company culture.
How to prepare for a job interview at Toals Bookmakers
✨Show Your Customer Service Skills
Since the role involves assisting customers and providing excellent service, be prepared to share examples of how you've successfully handled customer queries in the past. Highlight any experience you have in cash handling or customer care.
✨Demonstrate Your Willingness to Learn
Toals values employees who are eager to develop their skills. During the interview, express your enthusiasm for learning and adapting to new challenges. Mention any relevant training or courses you've undertaken that showcase your commitment to personal growth.
✨Familiarise Yourself with the Company
Research Toals Bookmakers and understand their history, values, and community involvement. Being knowledgeable about the company will show your genuine interest in the position and help you connect your answers to their culture.
✨Prepare for Teamwork Questions
As the role requires working as part of a team, think of examples where you've successfully collaborated with others. Be ready to discuss how you contribute to a positive team environment and how you handle conflicts or challenges within a group.
