At a Glance
- Tasks: Join us as a Bookmakers Clerk, processing bets and delivering top-notch customer service.
- Company: Toals Bookmakers, a family-run business since 1932, operates over 50 shops in Northern Ireland.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive team environment.
- Why this job: Gain valuable experience in a dynamic industry while building relationships with customers.
- Qualifications: GCSE Maths and English at grade C or above, plus a willingness to learn.
- Other info: We value community involvement and offer a friendly, inclusive workplace.
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We’re currently recruiting for Part -time Bookmakers Clerks in the Dungannon Area.
This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.
The Job:
Processing bets and assisting with customer queries
Working as part of a team to assist the day to day running of the shop
Building relationships with customers and making them feel at home by delivering excellent customer service
Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.
The Organisation:
Toals is a family-run business, established in 1932 in Ballymena. Currently there are 50+ shops across every county in Northern Ireland and we offer a telephone betting service, which is available 7 days a week. We maintain our relationship with the local community by sponsoring the Co. Antrim FA.
About The Role
Interested in applying? This is what you’ll need:
GCSE Maths and English at grade C or above (or equivalent)
Previous cash handling experience OR experience providing excellent customer care
Full UK clean driving license
Willingness to learn and develop in the role.
5 GCSEs at grade C or above (or equivalent)
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting.
Candidates are reminded that a submitted application must clearly identify how they meet the above criteria.
Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Toals Bookmakers are an equal opportunity Employer, if you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone.
Our recruitment team are waiting to meet and welcome you to Toals Bookmakers.
Skills Needed
About The Company
Founded in 1932, Toals Bookmakers has grown into one of Northern Ireland’s most respected independent bookmakers, operating over 50 retail locations. The company is celebrated for its expertise in sports betting, offering diverse markets that range from horse racing and football to global sporting events. Toals blends its rich heritage with cutting-edge technology to deliver an outstanding betting experience. The company’s values are rooted in community support, customer trust, and innovation, making it a leader in the local betting industry. Whether through in-store service or online platforms, Toals continues to provide a dynamic, engaging, and reliable gaming experience.
Company Culture
Toals Bookmakers fosters a culture of integrity, collaboration, and customer focus. As a family-owned business, the company values its employees as essential contributors to its success and prioritizes open communication and mutual respect. With a commitment to continuous improvement, Toals encourages innovation and supports professional development, ensuring team members are equipped to excel in a dynamic industry. The company places significant emphasis on community involvement, maintaining strong ties with local organizations and events. At its core, Toals Bookmakers promotes a positive, inclusive environment where employees feel valued, customers receive exceptional service, and the company thrives as a trusted industry leader.
Desired Criteria
- 5 GCSEs at grade C or above (or equivalent)
Required Criteria
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Willingness to learn and develop in the role.
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Bookmakers Clerk Dungannon Area employer: Toals Bookmakers
Contact Detail:
Toals Bookmakers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookmakers Clerk Dungannon Area
✨Tip Number 1
Familiarise yourself with the betting industry, especially focusing on the services offered by Toals Bookmakers. Understanding their unique selling points and community involvement can help you stand out during interviews.
✨Tip Number 2
Prepare to discuss your previous customer service or cash handling experiences in detail. Think of specific examples where you excelled in these areas, as this will demonstrate your suitability for the role.
✨Tip Number 3
Show your enthusiasm for learning and development. Be ready to express how you plan to grow within the company and contribute to its success, as Toals values employees who are eager to progress.
✨Tip Number 4
Engage with the local community and understand the significance of Toals' sponsorships and events. This knowledge can help you connect with the company's culture and values during your application process.
We think you need these skills to ace Bookmakers Clerk Dungannon Area
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to clearly state your GCSE Maths and English qualifications, as well as any equivalent certifications. This is crucial for meeting the basic requirements of the role.
Showcase Customer Service Experience: If you have previous experience in cash handling or customer care, emphasise this in your application. Provide specific examples of how you've delivered excellent service in past roles.
Express Willingness to Learn: Convey your eagerness to learn and develop in the role. Mention any relevant training or skills you are keen to acquire, which aligns with Toals Bookmakers' commitment to staff progression.
Tailor Your Application: Personalise your application by aligning your skills and experiences with the values and culture of Toals Bookmakers. Show that you understand their focus on community involvement and customer trust.
How to prepare for a job interview at Toals Bookmakers
✨Know the Company
Before your interview, take some time to research Toals Bookmakers. Understand their history, values, and what sets them apart in the betting industry. This will show your genuine interest in the company and help you answer questions more effectively.
✨Highlight Customer Service Skills
Since the role involves assisting customers and providing excellent service, be prepared to discuss your previous experiences in customer care. Share specific examples of how you've handled customer queries or resolved issues to demonstrate your capability.
✨Demonstrate Willingness to Learn
Toals is looking for candidates who are eager to learn and develop in their roles. Be ready to express your enthusiasm for training opportunities and how you plan to grow within the company. This can set you apart from other candidates.
✨Prepare for Common Interview Questions
Think about common interview questions related to teamwork, cash handling, and customer interactions. Practising your responses will help you feel more confident during the interview and allow you to articulate your thoughts clearly.