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- Tasks: Join us as a Bookmakers Clerk, processing bets and delivering top-notch customer service.
- Company: Toals Bookmakers, a family-run business since 1932, operates over 50 shops in Northern Ireland.
- Benefits: Enjoy training, career progression, and a supportive team environment.
- Why this job: Be part of a community-focused company that values integrity and innovation.
- Qualifications: GCSE Maths and English at grade C or above, plus a clean UK driving license.
- Other info: Flexible hours with a weekly rota; perfect for students looking to gain experience.
The predicted salary is between 24000 - 36000 £ per year.
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We’re currently recruiting for Full time Bookmakers Clerks in the Downpatrick Area.
This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.
The Job:
Processing bets and assisting with customer queries
Working as part of a team to assist the day to day running of the shop
Building relationships with customers and making them feel at home by delivering excellent customer service
Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.
The Organisation:
Toals is a family-run business, established in 1932 in Ballymena. Currently there are 50+ shops across every county in Northern Ireland and we offer a telephone betting service, which is available 7 days a week. We maintain our relationship with the local community by sponsoring the Co. Antrim FA.
About The Role
Interested in applying? This is what you’ll need:
GCSE Maths and English at grade C or above (or equivalent)
Previous cash handling experience OR experience providing excellent customer care
Full UK clean driving license
Willingness to learn and develop in the role.
5 GCSEs at grade C or above (or equivalent)
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting.
Candidates are reminded that a submitted application must clearly identify how they meet the above criteria.
Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Toals Bookmakers are an equal opportunity Employer, if you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone.
Our recruitment team are waiting to meet and welcome you to Toals Bookmakers.
Skills Needed
About The Company
Founded in 1932, Toals Bookmakers has grown into one of Northern Ireland’s most respected independent bookmakers, operating over 50 retail locations. The company is celebrated for its expertise in sports betting, offering diverse markets that range from horse racing and football to global sporting events. Toals blends its rich heritage with cutting-edge technology to deliver an outstanding betting experience. The company’s values are rooted in community support, customer trust, and innovation, making it a leader in the local betting industry. Whether through in-store service or online platforms, Toals continues to provide a dynamic, engaging, and reliable gaming experience.
Company Culture
Toals Bookmakers fosters a culture of integrity, collaboration, and customer focus. As a family-owned business, the company values its employees as essential contributors to its success and prioritizes open communication and mutual respect. With a commitment to continuous improvement, Toals encourages innovation and supports professional development, ensuring team members are equipped to excel in a dynamic industry. The company places significant emphasis on community involvement, maintaining strong ties with local organizations and events. At its core, Toals Bookmakers promotes a positive, inclusive environment where employees feel valued, customers receive exceptional service, and the company thrives as a trusted industry leader.
Desired Criteria
- 5 GCSEs at grade C or above (or equivalent)
Required Criteria
- GCSE Maths and English at grade C or above (or equivalent)
- Previous cash handling experience OR experience providing excellent customer care
- Full UK clean driving license
- Willingness to learn and develop in the role.
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Bookmakers Clerk Downpatrick Area employer: Toals Bookmakers
Contact Detail:
Toals Bookmakers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookmakers Clerk Downpatrick Area
✨Tip Number 1
Familiarise yourself with the betting industry, especially focusing on sports betting and customer service. Understanding the basics of how a betting shop operates will give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience in cash handling or customer service during your conversations with the recruitment team. Be ready to share specific examples of how you've excelled in these areas.
✨Tip Number 3
Show your enthusiasm for learning and development. Discuss your willingness to take on training and how you plan to apply what you learn to improve the customer experience in the shop.
✨Tip Number 4
Engage with the local community and demonstrate your understanding of Toals Bookmakers' values. Mention any local events or organisations you’re involved with, as this aligns with their commitment to community support.
We think you need these skills to ace Bookmakers Clerk Downpatrick Area
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience, especially in customer service or cash handling, as these are key for the Bookmakers Clerk position.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job. Emphasise your GCSE qualifications, any previous customer care roles, and your willingness to learn and develop in the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Toals Bookmakers and how you can contribute to their team, focusing on your customer service skills and ability to build relationships.
Highlight Relevant Experience: In your application, clearly identify how you meet the required criteria, such as your GCSEs and any cash handling experience. Use specific examples to demonstrate your skills and how they relate to the job.
How to prepare for a job interview at Toals Bookmakers
✨Show Your Customer Service Skills
Since the role involves assisting customers and building relationships, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to help a customer.
✨Demonstrate Your Willingness to Learn
Toals values employees who are eager to develop their skills. During the interview, express your enthusiasm for learning and adapting to new challenges. Mention any relevant training or courses you've undertaken that showcase your commitment to personal growth.
✨Prepare for Cash Handling Questions
Given the importance of cash handling in this role, be ready to discuss your previous experience with managing money. If you have specific examples of how you handled cash transactions accurately and efficiently, make sure to mention them.
✨Understand the Company Culture
Familiarise yourself with Toals Bookmakers' values and culture. Be ready to discuss how your personal values align with theirs, particularly around community involvement and customer focus. This will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
