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- Tasks: Process bets and assist customers with queries daily.
- Company: Join a dynamic team in the retail betting industry.
- Benefits: Earn £12.50 per hour with flexible working hours.
- Why this job: Build relationships and deliver top-notch customer service in a fun environment.
- Qualifications: GCSE Maths and English at grade C or above required.
- Other info: Full UK driving license and access to transport needed.
Processing bets and assisting with customer queries.Please see employer website for full job details & person specification.
Responsibilities
- Processing bets and assisting with customer queries.
- Working as part of a team to assist the day to day running of the shop.
- Building relationships with customers and making them feel at home by delivering excellent customer service.
- Maintaining high shop standards.
Skills and Qualifications
- GCSE Maths and English at grade C or above (or equivalent).
- Previous cash handling experience Or experience providing excellent customer care.
- Full UK driving license and access to/own transport.
- Willingness to learn and develop in the role.
- 5 GCSEs at grade C or above (or equivalent).
Vacancy ID 1730093 Job ref. 44747 Job Sector Retailing, Wholesaling and Purchasing,Secretarial and Administration Area Co Down Location Downpatrick area Salary £12.50 per hour No. vacancies 1 Contract Type Permanent Weekly hours 40 Published date 19/08/2025 Closing date 31/08/2025 Worktime Variable from 9.30am-9pm, to be confirmed #J-18808-Ljbffr
Bookmakers Clerk employer: Toals Bookmakers
Contact Detail:
Toals Bookmakers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookmakers Clerk
✨Tip Number 1
Familiarise yourself with the betting industry and current trends. Understanding the basics of how bets are processed and the types of bets available will help you engage with customers more effectively.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various customer queries and complaints, ensuring you can provide excellent service right from the start.
✨Tip Number 3
Network with professionals in the retail and betting sectors. Attend local events or join online forums to connect with others who can offer insights or even refer you to job openings.
✨Tip Number 4
Be prepared to demonstrate your cash handling experience during the interview. Think of specific examples where you've successfully managed transactions or resolved discrepancies to showcase your skills.
We think you need these skills to ace Bookmakers Clerk
Some tips for your application 🫡
Understand the Role: Read through the job description carefully. Make sure you understand the responsibilities of a Bookmakers Clerk, such as processing bets and assisting with customer queries. Tailor your application to highlight relevant experiences.
Highlight Relevant Experience: If you have previous cash handling experience or have worked in customer service, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how you've provided excellent customer care.
Showcase Your Qualifications: Mention your GCSE Maths and English qualifications clearly in your application. If you have any additional qualifications or training that relate to the role, include those as well.
Personalise Your Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work as a Bookmakers Clerk and how you can contribute to maintaining high shop standards and building relationships with customers.
How to prepare for a job interview at Toals Bookmakers
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Bookmakers Clerk. Familiarise yourself with processing bets, assisting customers, and maintaining shop standards. This will show your potential employer that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key, prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your ability to build relationships and create a welcoming environment.
✨Highlight Relevant Experience
If you have previous cash handling experience or have worked in retail, be sure to mention it. Discuss specific situations where you successfully managed transactions or resolved customer queries to illustrate your competence.
✨Demonstrate Willingness to Learn
Express your eagerness to develop in the role. Employers appreciate candidates who are open to learning new skills and adapting to the job's demands. Share any relevant training or courses you've undertaken to enhance your abilities.
