At a Glance
- Tasks: Lead our e-commerce fulfilment operation across multiple platforms and ensure smooth dispatch.
- Company: Dynamic retail company based in Birmingham with a fast-paced environment.
- Benefits: Competitive salary and the chance to develop your leadership skills.
- Other info: Great opportunity for career growth in a high-volume retail setting.
- Why this job: Join us to turn operational chaos into seamless order fulfilment and make an impact.
- Qualifications: Experience with Amazon Seller Central, eBay, Shopify, and strong team leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a hands‑on Dispatch & Distribution Manager to lead our e‑commerce fulfilment operation across Amazon, eBay, Shopify, OnBuy and our own website. This is the engine room of our online business — if you thrive in high‑volume, fast‑paced retail and love turning operational chaos into smooth, accurate, on‑time dispatch, we want to hear from you.
What you’ll do:
- Own end‑to‑end order fulfilment across all marketplaces, hitting every SLA and cut‑off.
- Run pick-pack-despatch, returns and reverse logistics.
- Manage carrier relationships and rates (Royal Mail, DPD, Evri, DHL, UPS).
- Lead and develop the warehouse and dispatch team.
- Use KPIs to cut cost‑per‑order without dropping service.
What you’ll bring:
- Strong knowledge of Amazon Seller Central, eBay and Shopify.
- Hands‑on with OMS, WMS and multi‑carrier tools (Metapack, Despatch Cloud, Zenstores).
- Team leadership in a high‑volume environment.
- Sharp analytical and organisational skills.
Nice to have:
- Amazon FBA ERP (NetSuite/Brightpearl).
- International shipping CPC.
On offer:
- Competitive salary.
- Based in Birmingham, on‑site.
e-commerce & Multi-platform fulfilment in Brentford employer: To The Manor Born
Join a dynamic team in Birmingham where your expertise as a Dispatch & Distribution Manager will be valued and rewarded. We foster a collaborative work culture that prioritises employee growth, offering opportunities to lead a dedicated team in a fast-paced e-commerce environment. With competitive salaries and a focus on operational excellence, we ensure that our employees thrive while delivering exceptional service across multiple platforms.
StudySmarter Expert Advice🤫
We think this is how you could land e-commerce & Multi-platform fulfilment in Brentford
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like To The Manor Born are looking for when hiring for a e-commerce & Multi-platform fulfilment.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to To The Manor Born for the e-commerce & Multi-platform fulfilment, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at To The Manor Born as a e-commerce & Multi-platform fulfilment, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out To The Manor Born’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a e-commerce & Multi-platform fulfilment.
We think you need these skills to ace e-commerce & Multi-platform fulfilment in Brentford
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at To The Manor Born, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with To The Manor Born's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at To The Manor Born. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at To The Manor Born
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that To The Manor Born uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at To The Manor Born. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
