TNS Inc. is hiring an Operations Support Technician for their Sheffield Operations team to manage a 24/7/365 shift schedule. This role involves proactive monitoring of services, first line fault resolution, and communication with operational teams to ensure service availability. Candidates should possess strong problem-solving and communication skills, with a technical aptitude and the ability to work under pressure. Experience in AWS environments and incident management is preferred. #J-18808-Ljbffr