Credit Controller in Manchester

SALARY: Competitive, based on experience

LOCATION: Manchester, Hybrid (applicants should be based in or willing to relocate to the Manchester area)

SCOPE: Credit control responsibility across the UK, Ireland, South Africa and the US

THE POSITION

We’re searching for a Credit Controller to join us at an exciting stage of our growth. This is a fantastic opportunity to play a central role in managing receivables, supporting cash flow visibility, and strengthening credit control processes across a globally connected business. In this role, you will take ownership of a defined accounts receivable portfolio, working with internal stakeholders and customers across the UK, Ireland, South Africa and the US to drive timely collection of outstanding balances and maintain strong customer relationships. Whether you’re looking to build on existing credit control experience, develop your skills in collections and cash forecasting, or broaden your international exposure across multiple entities and currencies, this role offers significant scope for growth. We understand that career journeys aren’t always linear; this opportunity may also suit someone seeking a move into a commercially focused finance role where they can make a real difference through strong organisation, communication and follow-through. At TNEI, you’ll be supported to shape a career pathway that fits your goals while contributing to effective working capital management across the group.

KEY DUTIES AND RESPONSIBILITIES WILL INCLUDE:

• Initiate collections calls and escalations with customers and internal account owners to resolve overdue invoices and drive timely payment
• Review customer accounts, investigate disputes or payment delays, and coordinate actions required to remove barriers to collection
• Allocate incoming payments accurately and promptly, ensuring customer ledgers are up to date and unreconciled cash is minimised
• Support receivables aging analysis across the UK, Ireland, South Africa and the US, identifying overdue balances, key risks and priority accounts for action
• Support incoming cash forecast, working closely with internal stakeholders to provide accurate short-term visibility of expected receipts
• Support month-end reporting by providing accurate accounts receivable data, commentary on aged debt, and updates on collection activity
• Maintain strong credit control processes, documentation and follow-up routines to improve collection performance and reduce overdue debt
• Build effective working relationships with colleagues and customers across multiple regions, ensuring a professional and consistent approach to credit management

Reporting Line: This position reports to the Group Financial Controller.

REQUIREMENTS

Essential requirements include:

• Experience in credit control, accounts receivable, sales ledger or a similar finance role
• Proficiency with spreadsheet tools (Excel) and finance systems, with confidence in maintaining accurate debtor records and reporting
• Strong analytical and problem‑solving skills with attention to detail, particularly in aged debt analysis, payment allocation and reconciliation
• Strong communication and interpersonal skills with the ability to manage collections calls professionally and work cross‑functionally to resolve issues
• Experience working across multiple entities, regions or currencies would be advantageous
• Experience with cash forecasting, debtor reporting or credit risk management
• Knowledge of collections best practice, dispute management and escalation processes
• Previous experience in an international or multi‑currency environment, ideally within a professional services or consultancy business

How to apply

Please apply using the ‘Apply Now’ form on the Careers Page on our website, and upload your CV and covering letter, demonstrating why you are suitable for the role and any previous experience.

Closing date for applications: 15 June 2026

Successful candidates will be invited to interview on receipt of application. Therefore, if you are planning to apply, we recommend that you do so without delay.