At a Glance
- Tasks: Lead transformative IT projects and enhance business systems for a growing company.
- Company: Dynamic tech firm in Manchester with a focus on innovation and collaboration.
- Benefits: Enjoy flexible working, 25 days holiday, and career development opportunities.
- Other info: Join a diverse team committed to equality and community engagement.
- Why this job: Make a real impact by bridging business needs with cutting-edge technology solutions.
- Qualifications: Experience in IT business analysis and strong stakeholder management skills.
The predicted salary is between 40000 - 50000 £ per year.
Overview
STATUS
37.5 hours per week, Fixed Term Contract (9 months)
SALARY
Competitive and based on experience and qualifications.
LOCATION
Manchester / Hybrid. The candidate may be required to travel between TNEI offices.
We are seeking an experienced IT Business Analyst to lead a critical business systems transformation programme.
The successful candidate will take ownership of replacing our in-house developed application (currently serving as a CRM, HRMS, and Project Accounting system) with a scalable, best-in-class solution aligned to our growth strategy.
The candidate will work across multiple initiatives, including an ongoing HRMS implementation and the planned upgrade of our accounting system.
A key focus will be ensuring seamless integration between systems and alignment with business processes.
This is a high‑impact role requiring strong stakeholder engagement, end‑to‑end project ownership, and the ability to bridge business needs with technical solutions.
Duties and Responsibilities
- Lead end‑to‑end business analysis from discovery and requirements gathering through to implementation and go‑live.
- Engage with stakeholders across Finance, HR, Operations, and Marketing to document and validate functional and non‑functional requirements.
- Analyse current systems and processes (AS‑IS), identify gaps and inefficiencies, and define future‑state (TO‑BE) workflows and solution requirements.
- Support system selection and vendor management, ensuring clear translation of business needs into deliverables and alignment across CRM, HRMS, Project Management and Finance systems.
- Oversee integration design, data migration, training, testing (including UAT), and implementation activities to ensure a smooth, coordinated deployment.
Requirements
- Proven experience as an IT Business Analyst delivering complex systems implementations.
- Strong experience with enterprise systems such as CRM, HRMS, and Finance/Accounting platforms.
- Experience working on system integration projects (APIs, data flows, middleware, etc.).
- Excellent stakeholder management and communication skills.
- Strong analytical and problem‑solving abilities.
- Experience working across the full project lifecycle (requirements through to go‑live).
- Ability to manage multiple workstreams and priorities.
- Experience in professional services, energy, and/or consultancy environments.
- Familiarity with project accounting and resource management systems.
- Experience supporting CRM, HRMS and/or Finance system implementations.
- Knowledge of integration tools or platforms (e. g. middleware solutions).
- Exposure to Agile and/or Waterfall delivery methodologies.
Benefits
- Work life balance: 25 days holiday and a day off to celebrate your birthday.
- Flexible working: Hybrid, core hours & annual alternative working location.
- Career growth: Development opportunities & funded professional memberships.
- Financial rewards: Discretionary annual bonus scheme, employee ownership dividend & pension.
- Family‑friendly: Enhanced family & carers leave.
- People & Community: Cycle to Work, travel loan, discounts platform, socials & charity matching.
- Equality, diversity and inclusion
TNEI promotes equality, diversity and inclusion in a space where all are respected.
Please note we do not accept CV’s from recruitment agencies.
- Applications will close on or before the
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IT Business Analyst in Manchester employer: TNEI Services Ltd
TNEI is an exceptional employer that fosters a vibrant and collaborative work culture, empowering employees to take ownership of impactful projects in the energy sector. With a strong focus on career development, flexible working arrangements, and a commitment to employee wellbeing, TNEI offers a unique opportunity for professionals to grow their skills while contributing to the vital mission of achieving net zero. As an Employee Ownership Trust, staff are directly involved in shaping the company's future, ensuring a sense of connection and responsibility towards its success.
