Overview STATUS: 37.5 hours per week, Fixed Term Contract (9 months) SALARY: Competitive and based on experience and qualifications. LOCATION: Manchester / Hybrid. The candidate may be required to travel between TNEI offices. We are seeking an experienced IT Business Analyst to lead a critical business systems transformation programme. The successful candidate will take ownership of replacing our in-house developed application (currently serving as a CRM, HRMS, and Project Accounting system) with a scalable, best-in-class solution aligned to our growth strategy. The candidate will work across multiple initiatives, including an ongoing HRMS implementation and the planned upgrade of our accounting system. A key focus will be ensuring seamless integration between systems and alignment with business processes. This is a high‑impact role requiring strong stakeholder engagement, end‑to‑end project ownership, and the ability to bridge business needs with technical solutions. Duties and Responsibilities Lead end‑to‑end business analysis from discovery and requirements gathering through to implementation and go‑live. Engage with stakeholders across Finance, HR, Operations, and Marketing to document and validate functional and non‑functional requirements. Analyse current systems and processes (AS‑IS), identify gaps and inefficiencies, and define future‑state (TO‑BE) workflows and solution requirements. Support system selection and vendor management, ensuring clear translation of business needs into deliverables and alignment across CRM, HRMS, Project Management and Finance systems. Oversee integration design, data migration, training, testing (including UAT), and implementation activities to ensure a smooth, coordinated deployment. Requirements Proven experience as an IT Business Analyst delivering complex systems implementations. Strong experience with enterprise systems such as CRM, HRMS, and Finance/Accounting platforms. Experience working on system integration projects (APIs, data flows, middleware, etc.). Excellent stakeholder management and communication skills. Strong analytical and problem‑solving abilities. Experience working across the full project lifecycle (requirements through to go‑live). Ability to manage multiple workstreams and priorities. Experience in professional services, energy, and/or consultancy environments. Familiarity with project accounting and resource management systems. Experience supporting CRM, HRMS and/or Finance system implementations. Knowledge of integration tools or platforms (e.g. middleware solutions). Exposure to Agile and/or Waterfall delivery methodologies. Benefits Work life balance: 25 days holiday and a day off to celebrate your birthday. Flexible working: Hybrid, core hours
IT Business Analyst employer: TNEI Services Ltd
TNEI is an exceptional employer, offering a vibrant and collaborative work culture that empowers employees to contribute meaningfully to the energy transition. With a strong focus on career growth, flexible working arrangements, and a commitment to employee wellbeing, TNEI ensures that its team members are supported in their professional journeys while enjoying a healthy work-life balance. Located in the heart of Manchester or Glasgow, this role provides the unique opportunity to engage with cutting-edge projects and be part of a company that values innovation and employee ownership.
