Credit Controller

DEPARTMENT: Finance

STATUS: Full-time, 37.5hrs per week, Permanent

SALARY: Competitive, based on experience

LOCATION: Manchester, Hybrid (applicants should be based in or willing to relocate to the Manchester area)

SCOPE: Credit control responsibility across the UK, Ireland, South Africa and the US

THE POSITION

We’re searching for a Credit Controller to join us at an exciting stage of our growth. This is a fantastic opportunity to play a central role in managing receivables, supporting cash flow visibility, and strengthening credit control processes across a globally connected business. In this role, you will take ownership of a defined accounts receivable portfolio, working with internal stakeholders and customers across the UK, Ireland, South Africa and the US to drive timely collection of outstanding balances and maintain strong customer relationships. Whether you’re looking to build on existing credit control experience, develop your skills in collections and cash forecasting, or broaden your international exposure across multiple entities and currencies, this role offers significant scope for growth. We understand that career journeys aren’t always linear; this opportunity may also suit someone seeking a move into a commercially focused finance role where they can make a real difference through strong organisation, communication and follow‑through. At TNEI, you’ll be supported to shape a career pathway that fits your goals while contributing to effective working capital management across the group.

KEY DUTIES AND RESPONSIBILITIES WILL INCLUDE:

• Initiate collections calls and escalations with customers and internal account owners to resolve overdue invoices and drive timely payment
• Review customer accounts, investigate disputes or payment delays, and coordinate actions required to remove barriers to collection
• Allocate incoming payments accurately and promptly, ensuring customer ledgers are up to date and unreconciled cash is minimised
• Support receivables aging analysis across the UK, Ireland, South Africa and the US, identifying overdue balances, key risks and priority accounts for action
• Support incoming cash forecast, working closely with internal stakeholders to provide accurate short‑term visibility of expected receipts
• Support month‑end reporting by providing accurate accounts receivable data, commentary on aged debt, and updates on collection activity
• Maintain strong credit control processes, documentation and follow‑up routines to improve collection performance and reduce overdue debt
• Build effective working relationships with colleagues and customers across multiple regions, ensuring a professional and consistent approach to credit management

Reporting Line: This position reports to the Group Financial Controller.

REQUIREMENTS

• Experience in credit control, accounts receivable, sales ledger or a similar finance role
• Proficiency with spreadsheet tools (Excel) and finance systems, with confidence in maintaining accurate debtor records and reporting
• Strong analytical and problem‑solving skills with attention to detail, particularly in aged debt analysis, payment allocation and reconciliation
• Strong communication and interpersonal skills with the ability to manage collections calls professionally and work cross‑functionally to resolve issues
• Experience working across multiple entities, regions or currencies would be advantageous
• Experience with cash forecasting, debtor reporting or credit risk management
• Knowledge of collections best practice, dispute management and escalation processes
• Previous experience in an international or multi‑currency environment, ideally within a professional services or consultancy business

ABOUT TNEI

TNEI is a specialist, vibrant consulting company that has been at the forefront of providing expert technical advice to electricity network companies, renewable energy developers, regulators and funding institutions all over the world since it was established in 1999. By nurturing the top talent in the energy industry we’ve built a solid reputation of developing innovative solutions and solving complex problems associated with achieving net zero. We offer a fast‑paced learning environment with excellent career development opportunities. Join us and become part of the net zero energy revolution.

Here’s How We Take Care of You:

• Work life balance: 25 days annual leave (plus public holidays) & a day off to celebrate your birthday
• Flexible working: Hybrid, ‘flex’ your day around our core working hours & annual opportunity to work from ‘an alternative location’
• Career growth: Development opportunities & funded professional memberships
• Financial rewards: Discretional annual bonus scheme, employee ownership dividend & pension
• Wellbeing support: Private Medical Insurance, Employee Assistance Programme, extensive life assurance & income protection
• Enhanced policies and provisions to support colleagues through all of the moments that matter
• People & Community: Team socials & charity matching

Equality, diversity and inclusion: TNEI promotes equality, diversity and inclusion in a space where all are respected. TNEI staff at the heart of the business. TNEI is an Employee Ownership Trust meaning that the people who work in the business directly benefit from and influence the direction and future success of the company.

Closing date for applications: 15 June 2026.