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For Companies At a Glance
- Tasks: Drive aftermarket sales and enhance customer satisfaction through strong relationships.
- Company: Join TNA, a global leader in innovative food packaging solutions.
- Benefits: Enjoy international travel, professional development, and unique perks like birthday leave.
- Why this job: Be part of a dynamic team that values innovation and empowers your career growth.
- Qualifications: Experience in technical sales and a background in Mechanical/Electrical Engineering preferred.
- Other info: Diverse workplace with opportunities for volunteering and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Company
Join TNA, an award-winning company recognized globally for innovation and rethinking the conventional.
TNA was started by Alf and Nadia Taylor as a consulting company for the food industry. Alf Taylor invented the world’s first rotary vertical form fill and seal packaging machine, revolutionizing packaging speeds for snack foods. Today, we’re the industry’s leading innovator, providing complete turnkey processing and packaging lines for a variety of food production including snacks, French fries, confectionery and more.
Learn more at www.tnasolutions.com.
Job Details
We are looking for an Aftermarket Sales Manager, based in our Birmingham, UK office, with travel to customers as required. This role promotes aftermarket part and equipment sales while improving customer satisfaction. It will also drive and support aftermarket sales to meet and exceed branch financial targets.
The role will drive the Aftermarket Sales and Service department in a wide variety of activities including spare parts, product support for our national and international customer base. The Aftermarket Sales Manager must be able to work autonomously, possess outstanding communication skills, be detail oriented, a problem solver with superior customer service skills and the ability to work constructively with a variety of stakeholders with a tactful, positive approach.
Specific Responsibilities
- Manage and drive aftermarket sales (spare parts kits, spare parts, upgrades, service contracts, on demand labour) to meet and exceed financial targets.
- Build and maintain strong, long-lasting customer relationships through direct contact and on-site visits.
- Actively promote TNA Aftermarket portfolio (eg Service Contracts, Upgrades, Spare Parts Kits) to our customers.
- Produce new revenue opportunities by developing sales strategies and analyzing potential sales opportunities.
- Identify and quote spare parts pricing and service contracts in a timely manner.
- Coordinate information, prepare and present reports on a weekly, monthly and ad-hoc basis as required.
- Achieve customer satisfaction through improvement of response times on quotes, meeting customer expectations for lead times and on-time shipments with the target DIFOT of 80-10-10.
- Engage in the development of Aftermarket presentations and sales materials in the interest of growing Aftermarket sales both with capital projects and after the sale.
- Lead and coordinate negotiations with customers for a successful close.
- Be involved with project sales, creating standard/critical spare parts kits for tna and vendor partner equipment.
Skills, Qualifications and Experience
- City & Guilds or equivalent qualification in Mechanical/Electrical Engineering
- Proven track record in selling technical aftersales products and services to an existing client base
- A technical background (specifically in the food/packaging industry) is advantageous
- High level of customer service skills and the ability to respond quickly to service/parts calls
- Sound knowledge of sales strategies to enable targets to be met
- Excellent computer skills e.g MS Office and ERP/CRM systems
- Strong written and verbal communication skills
- Competent in presenting to customers
- Driving license and passport is a requirement, along with the ability to travel at short notice locally and overseas when necessary.
Please note: in order to be considered for this role applicants must have permission to work in the UK.
Why work with us?
- Egalitarian company structure which empowers employees and nurtures leaders
- International mobility opportunity – Opportunity to travel in your job and see the world
- Professional and career development benefits and education investment
- Recognition program linked to health and lifestyle benefits
- Birthday leave
- Volunteering opportunities with the Nadia and Alf Taylor Foundation
- A company that truly values diversity
If you are a highly motivated and driven individual, then apply now by emailing your resume to jenny.gover@tnasolutions.com
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Aftermarket Sales Manager employer: tna solutions Pty Ltd.
Contact Detail:
tna solutions Pty Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftermarket Sales Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching TNA and its products. Show us you’re passionate about the food and packaging industry, and how you can contribute to our innovative spirit.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in aftermarket sales can help us exceed our financial targets. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Aftermarket Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftermarket Sales Manager role. Highlight your experience in selling technical aftersales products and any relevant qualifications, like your City & Guilds in Mechanical/Electrical Engineering. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the food and packaging industry and how you can drive aftermarket sales at TNA. Be sure to mention your customer service skills and any successful sales strategies you've implemented in the past.
Showcase Your Communication Skills: Since this role requires outstanding communication skills, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail, so let that shine through!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your application!
How to prepare for a job interview at tna solutions Pty Ltd.
✨Know Your Stuff
Make sure you understand TNA's products and services inside out. Familiarise yourself with their aftermarket portfolio, including spare parts and service contracts. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in technical aftersales. Have specific examples ready that demonstrate how you've met or exceeded targets, built customer relationships, and solved problems. This will highlight your suitability for the Aftermarket Sales Manager position.
✨Practice Your Communication
Since this role requires outstanding communication skills, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend. Focus on being concise yet informative, as you'll need to present reports and engage with various stakeholders.
✨Be Ready to Travel
As travel is part of the job, be prepared to discuss your flexibility and willingness to visit customers. Highlight any past experiences where you've successfully managed travel for work, as this will reassure them of your commitment to the role.
