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For Companies At a Glance
- Tasks: Lead the management of our Content Management System and create engaging training materials.
- Company: Join a Top Employer in the UK, known for its inclusive culture and commitment to diversity.
- Benefits: Enjoy flexible working arrangements, career development, and comprehensive benefits like medical insurance and pension.
- Why this job: Make a real impact by enhancing workforce skills and collaborating across teams in a dynamic environment.
- Qualifications: 5+ years in instructional design or sales/learning enablement with strong Salesforce and LMS experience.
- Other info: Be part of a supportive team that values your personal best and celebrates diversity.
The predicted salary is between 36000 - 60000 £ per year.
The Workforce Enablement CMS Lead will oversee our Content Management System (CMS), Salesforce Knowledgebase, and onboarding processes for our operations teams. This individual will be responsible for creating and maintaining high-quality assets, including Job Aids, FAQs, and self-serve training materials, to enhance workforce skills and knowledge. The ideal candidate will have a strong background in Instructional Design, Curriculum Development, Taxonomy, and Project Management, with experience in Enablement tools, working in a collaborative, cross-functional environment.
Key responsibilities
- Enablement Tools: Set up, configure (including governance), and manage Content Management Tools. Oversee content in LMS (360), Salesforce CMS, and Knowledgebase. Contribute to the assessment, selection, and ownership of Enablement Tools.
- Content Management: Manage the Content Management System (CMS) to ensure all materials are current, accessible, organized, and aligned with organizational goals. Ensure assets and communications align with International SOS brand & messaging standards.
- Workforce Onboarding: Collaborate with Learning & Development Managers to oversee LMS and onboarding processes, ensuring new team members have the resources and support needed to ramp up quickly.
- Asset Creation: Develop and maintain a library of high-quality Job Aids, FAQs, and training modules to support continuous learning. Apply best practices in Instructional Design & Adult Learning Theory to create engaging learning experiences.
- Cross-Functional Collaboration: Work with stakeholders from Quality, Clinical, Operations, Digital Innovation, Data Analytics, and Business Process Management to identify content needs and ensure alignment with business objectives.
About you
- Solid understanding of Salesforce & Learning Management Systems (LMS).
- Experience managing Salesforce Content or Salesforce CRM Content libraries.
- Proficiency in creating, curating, and managing high-quality content, including documents, images, and multimedia.
- Experience integrating content management systems with Salesforce and LMS.
- 5+ years in instructional design or sales/learning enablement.
- Proficiency with Content Management Systems and e-learning authoring tools.
We offer a supportive and inclusive work environment with flexible working arrangements, career development opportunities, and comprehensive benefits, including private pension, medical insurance, and life assurance. Recognized as a Top Employer in the UK for 2024, we celebrate diversity and encourage everyone to bring their personal best.
Workforce enablement CMS Lead employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce enablement CMS Lead
✨Tip Number 1
Familiarise yourself with Salesforce and Learning Management Systems (LMS) before applying. Understanding how these systems work will not only help you in the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your experience in instructional design and content management by preparing examples of your previous work. Be ready to discuss how you've created engaging learning materials and how they benefited the teams you worked with.
✨Tip Number 3
Network with current or former employees at StudySmarter to gain insights into the company culture and expectations for the Workforce Enablement CMS Lead role. This can give you an edge in understanding what they value most in candidates.
✨Tip Number 4
Prepare to discuss your project management skills and how you've successfully collaborated with cross-functional teams in the past. Highlight specific projects where you led initiatives that required coordination across different departments.
We think you need these skills to ace Workforce enablement CMS Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Instructional Design, Curriculum Development, and Project Management. Use specific examples that demonstrate your proficiency with Content Management Systems and e-learning tools.
Craft a Compelling Cover Letter: In your cover letter, express your passion for workforce enablement and how your background aligns with the responsibilities of the role. Mention your experience with Salesforce and Learning Management Systems, and how you can contribute to the company's goals.
Showcase Your Skills: Include a section in your application that showcases your skills in content creation and management. Provide examples of high-quality assets you've developed, such as Job Aids or training modules, and explain how they benefited previous teams or organisations.
Highlight Collaborative Experience: Since the role involves cross-functional collaboration, emphasise any past experiences where you worked with diverse teams. Describe how you identified content needs and aligned them with business objectives, showcasing your ability to work in a collaborative environment.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Instructional Design Skills
Be prepared to discuss your experience in instructional design and curriculum development. Bring examples of high-quality assets you've created, such as Job Aids or training modules, to demonstrate your ability to enhance workforce skills.
✨Familiarise Yourself with Salesforce and LMS
Since the role involves managing Salesforce CMS and Learning Management Systems, make sure you understand their functionalities. Be ready to explain how you've used these tools in previous roles and how they can be leveraged for effective content management.
✨Emphasise Cross-Functional Collaboration
Highlight your experience working in collaborative environments. Prepare examples of how you've successfully partnered with different teams, such as Quality or Operations, to identify content needs and align them with business objectives.
✨Align with Company Values
Research the company's brand and messaging standards. During the interview, express your understanding of their values and how you can contribute to maintaining these standards through your content management practices.
