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- Tasks: Engage visitors with wine tastings and informative tours while providing top-notch customer service.
- Company: Join Arterra Wines Canada, a leading producer of award-winning wines known globally.
- Benefits: Earn $17/hr plus gratuities, enjoy flexible shifts, and gain valuable experience in the hospitality industry.
- Why this job: Perfect for wine lovers wanting to share their passion and work in a vibrant, social environment.
- Qualifications: Hospitality experience preferred; wine knowledge is a bonus, but training will be provided.
- Other info: Multiple positions available; must have Smart Serve Certification and be ready for weekend shifts.
Arterra Wines Canada is Canada’s leading producer and marketer of award-winning, globally recognized Canadian and imported wines. Winery Associates are responsible for providing consistent, outstanding hospitality to all visitors by offering engaging and informative tours and tastings, with the goal of encouraging sales. Ideal candidates will have hospitality experience, with wine knowledge being a plus. Candidates should be energetic, personable, upbeat, responsible, and available for flexible shifts, including weekends. Multiple positions available.
Duties/Responsibilities:
- Assisting customers with wine tastings and purchases
- Conducting engaging and informative winery tours, including structured tastings for groups
- Providing exceptional customer service
- Using point-of-sale systems and performing opening/closing duties
- Assisting with special events
- Representing the winery at offsite events
- Stocking wine and giftware
Job Requirements:
- Smart Serve Certification
- Experience in hospitality or customer service
- Basic wine knowledge; training will be provided
- Passion for learning about wine
Preferred Skills and Certifications:
- Additional wine industry certifications such as: WCO Certification
- Sommelier Certifications
Winery Associate (KEW) $17/hr+ gratuities/incentives (multiple positions available) employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Winery Associate (KEW) $17/hr+ gratuities/incentives (multiple positions available)
✨Tip Number 1
Familiarise yourself with the wines produced by Arterra Wines Canada. Knowing their offerings will not only impress during interviews but also help you engage better with customers.
✨Tip Number 2
Brush up on your hospitality skills. Since the role requires providing outstanding customer service, consider volunteering or working in a similar environment to gain relevant experience.
✨Tip Number 3
Network with current or former Winery Associates if possible. They can provide insights into the company culture and what it takes to succeed in the role.
✨Tip Number 4
Be prepared for flexible shifts, including weekends. Highlight your availability during the interview to show that you're ready to meet the demands of the job.
We think you need these skills to ace Winery Associate (KEW) $17/hr+ gratuities/incentives (multiple positions available)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Winery Associate. Highlight your relevant experience in hospitality and any wine knowledge you possess.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your customer service experience and any relevant certifications, such as Smart Serve or wine industry qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wine and hospitality. Mention specific experiences that demonstrate your ability to provide exceptional customer service and engage with visitors.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine and the wine industry during the interview. Share any personal experiences or knowledge you have about wine, as this will demonstrate your genuine interest in the role.
✨Highlight Your Hospitality Experience
Since the role requires strong customer service skills, be prepared to discuss your previous hospitality experience. Provide specific examples of how you've delivered exceptional service and engaged with customers in past roles.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various customer scenarios, such as a difficult customer or a busy tasting room. Practising your responses to these types of questions can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the winery, its culture, and the team. This shows your interest in the position and helps you determine if it's the right fit for you.
