At a Glance
- Tasks: Lead the UK & Ireland operations, driving growth and ensuring customer satisfaction.
- Company: Kerridge Commercial Systems is a leader in trading and financial software for various industries.
- Benefits: Enjoy a flexible hybrid work policy with three days in-office and two days remote.
- Why this job: Be a key player in shaping business strategy and driving success in a dynamic environment.
- Qualifications: Proven experience in senior management within the software industry and strong leadership skills required.
- Other info: KCS values diversity and is committed to equal employment opportunities.
The predicted salary is between 43200 - 72000 £ per year.
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UK & Ireland General Manager, West Berkshire
Client:
Kerridge Commercial Systems
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
63bc670d3198
Job Views:
85
Posted:
03.03.2025
Job Description:
At KCS we’ve introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.
The General Manager (GM) will oversee the operational, strategic and financial performance of the UK & Ireland locations. This role requires a dynamic leader with a strong background in software sales and operations management. As GM you will be responsible for driving growth, ensuring customer satisfaction and maintaining operational excellence across the country.
The GM is a highly visible and influential role and is accountable for delivering the P&L and growth objectives.
The GM is providing business, market, product strategy and direction; sales strategy; revenue and has P&L ownership; overall planning, coordinating; recruiting; and management of all aspects of the UK & Ireland business together in conjunction with the relevant matrix managers.
The GM will play a lead role in driving the continued growth and success of the business in the UK & Ireland Region. This will be achieved by creating and executing the business strategy to deliver revenue growth through a combination of new name customers and cross-sell/up-sell initiatives within the existing customer base.
Key Responsibilities:
Strategic Leadership:
- Develop and implement regional strategies in alignment with the company’s overall objectives
- Identify market opportunities and create plans to capture new business
- Drive regional sales and growth initiatives to achieve ambitious revenue targets
- Maintain a culture of accountability and compliance within the team
Operations Management:
- Oversee daily operations within the region, ensuring efficiency and effectiveness
- Implement best practice to enhance operational performance
- Accurately manage regional budgets and allocate resource effectively
- Lead, mentor, and develop a high-performing regional team inside the companies reporting matrix
- Foster a positive and productive work environment for all
- Ensure continuous professional development of team members
Customer Relationship Management:
- Maintain strong relationships with key customers and stakeholders
- Address and resolve customer issues promptly and effectively
- Ensure the highest levels of customer satisfaction and loyalty
Product and Pricing Management:
- Manage regional product offerings and pricing strategies to ensure competitiveness and profitability
- Authority to approve non-standard pricing to meet customer specific needs and market conditions
- Work closely with the product development and marketing teams to align regional offerings with market demands.
- Develop and implement corrective actions to address any performance gap
• Drive and monitor regional financial performance, expenses and profitability
• Prepare and present regular financial and operational reports to senior management
• Develop and implement corrective actions to address any performance gap
Skills, Knowledge and Experience:
- Previous experience of leading in senior management positions within the software industry
- Proven track record of driving sales growth and operational excellence
- Strong financial acumen and experience managing budgets
- Exceptional leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to think strategically and execute tactically
- Excellent decision making, critical thinking and problem-solving skills
- Proven ability to multi-task in a fast-paced environment
- Commercial awareness and ability to drive results in a competitive environment
- Experience working within a matrix organisation and effectively managing cross functional relationships
- Advanced computer experience with the MS Office Suite such as Excel and PowerPoint
- European languages an advantage
Company Info:
Kerridge Commercial Systems (KCS) is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant, Retail and Rental industry sectors, addressing single- or multi-branch operations, as well as catering for organisations with ‘point-of-sale’ showrooms and warehouse.
KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.
If this role is of interest to you please apply online.
Health and Safety:
The Health and Safety at Work Act 1974 puts a legal obligation on KCS as an employer to ensure, so far as is reasonably practicable, the health, safety and welfare of its employees at work.
Employees also have a duty to take reasonable care for their own health and safety and of others who could be affected by their actions. Understanding the safety policies and co-operating with the arrangements that are in place is therefore an essential part of your employment.
To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes.
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UK & Ireland General Manager, West Berkshire employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK & Ireland General Manager, West Berkshire
✨Tip Number 1
Familiarize yourself with the software industry landscape in the UK and Ireland. Understanding the key players, market trends, and customer needs will help you demonstrate your strategic insight during interviews.
✨Tip Number 2
Network with professionals in the software sales and operations management sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture at Kerridge Commercial Systems.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales growth and operational excellence in previous roles. Highlight your leadership style and how it aligns with KCS's values and goals.
✨Tip Number 4
Research Kerridge Commercial Systems thoroughly, including their product offerings and recent developments. Being knowledgeable about the company will allow you to tailor your discussions and show genuine interest in the role.
We think you need these skills to ace UK & Ireland General Manager, West Berkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in software sales and operations management. Emphasize any previous roles where you demonstrated leadership, strategic planning, and financial acumen.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the General Manager position at Kerridge Commercial Systems. Discuss how your background aligns with their goals of driving growth and ensuring customer satisfaction.
Showcase Relevant Achievements: Include specific examples of how you've driven sales growth and operational excellence in past roles. Use metrics to quantify your success, such as revenue increases or successful project completions.
Research the Company: Familiarize yourself with Kerridge Commercial Systems and their market position. Understanding their products and services will help you tailor your application and demonstrate your genuine interest in the role.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Leadership Experience
As a General Manager, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, particularly in the software industry. Highlight your ability to drive sales growth and operational excellence.
✨Demonstrate Financial Acumen
Since this role involves P&L ownership, it's important to showcase your financial management skills. Prepare to discuss your experience with budgeting, financial reporting, and how you've driven profitability in previous roles.
✨Understand the Market Landscape
Research Kerridge Commercial Systems and the competitive landscape in the UK & Ireland. Be ready to discuss market opportunities and how you would develop strategies to capture new business while maintaining customer satisfaction.
✨Prepare for Behavioral Questions
Expect questions that assess your problem-solving and decision-making abilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing challenges you've faced in a fast-paced environment.