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- Tasks: Join our Gaming Staff team as a Trainee Croupier and learn essential skills in a fun environment.
- Company: Resorts World Birmingham offers a vibrant atmosphere with exciting events and diverse opportunities.
- Benefits: Enjoy flexible benefits, discounts, gym memberships, and company-funded events while you train.
- Why this job: Kickstart your career with paid training and a chance to earn tips in a dynamic setting.
- Qualifications: Must be 18+, eligible to work in the UK, and pass DBS checks; intermediate maths skills required.
- Other info: Training starts on 16th June 2025; apply now to secure your spot!
We are currently recruiting for Trainee Croupiers to join our vibrant Gaming Staff team at Resorts World Casino. You will start your career by completing our in-house training which will teach you all the foundation skills needed to be successful in this role and get paid! We will support and pay for your PFL application with the Gambling Commission. This role requires excellent customer service skills, understanding of customer needs, and being an effective team player.
Key Responsibilities:
- Commit to an intensive, fast-paced training period (6 weeks) at Resorts World Casino
- Must have eligibility to work in the UK; applicants must be 18 or over
- Fully flexible with shift work
- Pass DBS checks for gaming license
- Intermediate mathematical skills
Salary increases upon successful training completion, plus Tips!
*Training starts the week of 16th June 2025*
What we offer:
- Flexible benefits: extra holiday purchase, dental insurance, Health Cash Plan, critical illness cover, travel insurance
- Life Cover
- Discounts at Resorts World Birmingham, NEC Campus, and wider Genting UK brand
- On-site gym membership discounts
- Transport discounts with National Express
- Pension scheme
- Uniform provided
- Employee Assistance Programme
- Free on-site parking
- Staff discounts at various venues
- We host company-funded events and offer rewards like Lifestyle Vouchers, long service awards, incentives, social funds, Christmas presents, and career development via Genting Academy.
*Eligibility criteria apply
Resorts World Birmingham is owned by Genting UK Ltd, featuring brands like Resorts World Casino, Santai Spa, and more. Located opposite the NEC Arena, it hosts concerts, exhibitions, and events, offering a dynamic work environment. We celebrate diversity and inclusivity. For support during the interview process, please contact us.
Trainee Croupier - RWC Training School employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier - RWC Training School
✨Tip Number 1
Familiarise yourself with the gaming industry and the role of a croupier. Understanding the basics of casino games and customer service expectations will help you stand out during the interview process.
✨Tip Number 2
Practice your mathematical skills, as they are essential for this role. Being quick and accurate with numbers will not only boost your confidence but also demonstrate your capability to handle the responsibilities of a croupier.
✨Tip Number 3
Showcase your flexibility and willingness to work varied shifts. Highlighting your adaptability in previous roles can make you a more attractive candidate, especially since this position requires shift work.
✨Tip Number 4
Prepare for the interview by thinking about examples of excellent customer service you've provided in the past. Being able to articulate these experiences will demonstrate your suitability for a role that heavily relies on customer interaction.
We think you need these skills to ace Trainee Croupier - RWC Training School
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Trainee Croupier entails. Familiarise yourself with the responsibilities and skills required, such as customer service and teamwork.
Tailor Your CV: Highlight any relevant experience or skills in your CV that align with the job description. Emphasise your customer service abilities and any previous roles that demonstrate your teamwork and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Resorts World Birmingham and how you can contribute to their vibrant team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Customer Service Skills
As a Trainee Croupier, excellent customer service is key. Be prepared to share examples of how you've successfully interacted with customers in the past, demonstrating your ability to understand and meet their needs.
✨Demonstrate Teamwork
This role requires being an effective team player. Think of instances where you've worked well in a team setting and be ready to discuss how you contributed to the group's success.
✨Brush Up on Your Maths
Intermediate mathematical skills are essential for this position. During the interview, you might be asked about basic calculations or scenarios involving numbers, so practice your mental maths beforehand.
✨Be Flexible and Open-Minded
The job involves shift work and a fast-paced training environment. Show your willingness to adapt to different schedules and learn quickly, as this will reflect positively on your commitment to the role.
