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For Companies At a Glance
- Tasks: Provide Tier 1 support via phone and email, responding to tickets.
- Company: Join an innovative Alt-Net focused on building a full-fibre network in the South West.
- Benefits: Earn up to £35,000 with paid training and career advancement opportunities.
- Why this job: Be part of a mission to enhance connectivity and drive economic growth in local communities.
- Qualifications: Interest in networking and ideally possess technical experience or CCNA certification.
- Other info: Great opportunity for high school and college students looking to kickstart their tech careers.
The predicted salary is between 28000 - 42000 £ per year.
Are you passionate about the future of connectivity? This is your chance to join an emerging Alt-Net in the South West, on a mission to roll out their own full-fibre network. They are investing millions of pounds into market towns; our new fibre infrastructure will help to revitalise businesses, drive economic growth and unlock social mobility.
Job Responsibilities:
- Responding to tickets
- Providing Tier 1 support via phone and email
Requirements:
- Interest in Networking
- Ideally technical experience
- CCNA certification
Benefits:
- Salary of up to £35,000 per annum.
- Invest in your future with paid training and certification opportunities.
- Take your career to the next level with opportunities to move into 3rd Line support.
If you’re interested in this opportunity, apply here!
Tier 1 Engineer - Alt-Net employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tier 1 Engineer - Alt-Net
✨Tip Number 1
Familiarise yourself with the latest trends in full-fibre technology and connectivity. Being knowledgeable about the industry will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills, as you'll be providing Tier 1 support. Practising how to handle common technical issues and customer queries can give you an edge in demonstrating your problem-solving abilities.
✨Tip Number 3
Network with professionals in the field, especially those who work in Alt-Nets or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations.
✨Tip Number 4
Consider obtaining or refreshing your CCNA certification if you haven't already. This qualification is highly regarded and can significantly boost your chances of landing the job by showcasing your technical expertise.
We think you need these skills to ace Tier 1 Engineer - Alt-Net
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills. Highlight your interest in networking and any relevant technical experience you have.
Tailor Your CV: Customise your CV to reflect your experience related to Tier 1 support. Emphasise any previous roles where you responded to tickets or provided customer support, and mention your CCNA certification if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for connectivity and the impact of fibre networks. Explain why you want to work for this Alt-Net and how you can contribute to their mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Connectivity
Make sure to express your enthusiasm for the future of connectivity during the interview. Discuss any personal projects or experiences that demonstrate your interest in networking and how it can impact communities.
✨Highlight Relevant Technical Experience
Be prepared to talk about any technical experience you have, especially related to Tier 1 support. Mention specific tools or technologies you've worked with, and how they relate to the role you're applying for.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to troubleshoot a network issue or respond to a customer query, showcasing your ability to think on your feet.
✨Discuss Your CCNA Certification
If you have a CCNA certification, make sure to discuss it in detail. Explain what you learned and how it applies to the role, as this will show your commitment to professional development and your understanding of networking fundamentals.
