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For Companies At a Glance
- Tasks: Join our team to serve customers and create a welcoming shopping experience.
- Company: Tesco is a leading retailer committed to customer satisfaction and community support.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, and exclusive deals for you and your family.
- Why this job: This role offers variety, career progression, and a chance to be part of a diverse team.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Guaranteed minimum of 12 hours per week with scheduled shifts and flexibility.
About the role
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Our Values
Customers are at the heart of everything we do. It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Key Responsibilities
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things, and be part of a diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
What is in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Exclusive colleague deals on handsets and sims - these deals can also be shared with your family and friends
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, from discounts and shares to cycle-to-work schemes
- Uniform provided and policies to support you for all of life’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Tesco Colleague - Phone Shops employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. During your interactions, whether in person or online, demonstrate how you align with their commitment to putting customers at the heart of everything they do.
✨Tip Number 2
Showcase your flexibility and willingness to adapt. Since Tesco values colleagues who can work varied hours, be prepared to discuss your availability and how it aligns with their scheduling needs during any conversations.
✨Tip Number 3
Engage with current Tesco employees on social media platforms or professional networks. This can provide you with insider insights about the role and company culture, which you can reference when discussing your fit for the position.
✨Tip Number 4
Prepare to discuss your teamwork skills. As a Phone Shop colleague, you'll be part of a diverse team, so think of examples from your past experiences that highlight your ability to collaborate effectively with others.
We think you need these skills to ace Tesco Colleague - Phone Shops
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and values of Tesco. Tailor your application to reflect how your skills and experiences align with their expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience. Use specific examples to demonstrate how you've successfully engaged with customers and contributed to a team.
Show Flexibility: Since Tesco values flexibility, mention your availability clearly in your application. If you can work varied hours or shifts, make sure to highlight this to show you're a good fit for their scheduling needs.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for working at Tesco. Mention why you want to be part of their team and how you can contribute to their mission of serving customers better.
How to prepare for a job interview at TN United Kingdom
✨Understand Tesco's Values
Before your interview, take some time to familiarise yourself with Tesco's core values. They emphasise customer focus and teamwork, so be prepared to discuss how you embody these values in your previous experiences.
✨Show Your Flexibility
Since the role offers flexible working hours, be ready to talk about your availability and how you can adapt to different shift patterns. Highlight any past experiences where you've successfully managed varying schedules.
✨Prepare for Customer Service Scenarios
As a Phone Shop colleague, you'll be interacting with customers regularly. Think of examples from your past where you've provided excellent customer service or resolved conflicts effectively, as these will likely come up during the interview.
✨Ask Insightful Questions
At the end of the interview, make sure to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the position. This demonstrates your enthusiasm and commitment.
