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- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a leading retailer dedicated to customer service and team diversity.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, and wellbeing support.
- Why this job: Be part of a vibrant team, learn new skills, and make a positive impact daily.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working options available; minimum guaranteed hours of 16 per week.
About the role
Availability Window
- Days From time To time
- Mon 15:00:00 24:00:00
- Sat 15:00:00 24:00:00
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Tesco Colleague - Irlam Extra employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Irlam Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, showcasing your passion for delivering great service.
✨Tip Number 2
Be prepared to discuss your availability openly. Since the role requires flexibility, clearly communicate your preferred working hours and any potential adjustments you can make to fit their scheduling needs.
✨Tip Number 3
Engage with current Tesco colleagues on social media or professional networks. Ask them about their experiences and any tips they might have for succeeding in the role, which can give you valuable insights to share during your application process.
✨Tip Number 4
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This is crucial as the job involves working closely with a diverse team to create a positive shopping experience.
We think you need these skills to ace Tesco Colleague - Irlam Extra
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Tesco is looking for in a colleague. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your customer service experience, teamwork abilities, and any relevant retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've delivered great service in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive shopping experience.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss your experiences working in teams. Highlight how you contribute to a positive team atmosphere and how you celebrate successes together with colleagues.
✨Be Ready to Discuss Flexibility
Given the flexible hours mentioned in the job description, be clear about your availability. If your schedule aligns closely with their needs, mention it! This shows you're adaptable and willing to work with the company's requirements.
✨Know the Company Values
Familiarise yourself with Tesco's values and culture. During the interview, relate your personal values to those of the company, demonstrating that you would be a good fit for their team and contribute positively to their store environment.
