Technical Account Manager - UK

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Celebrate Women’s History Month with us! Join our exclusive webinar on March 27, to hear how the incredible women at Camunda are breaking barriers and shaping the future. Save your spot now! Register here: We are Camunda – where your work will have real impact ! Picture yourself at a company where your work isn’t just another task on a list, but a key driver of transformation for hundreds of organizations. Your work will directly shape how hundreds of enterprises orchestrate their most critical processes to drive digital transformation. In 2024, we crossed the mark in ARR – an incredible milestone in our growth story. We’ve been named in list, we’ve earned Flexa’s stamp as a , and we proudly hold Great Place to Work certification in both the USA and UK. As a fully remote, global company, we’re rewriting the rules of how modern businesses operate. And we’re just getting started! We are growing fast and on a mission to find the very best talent in the world. If you’re ready to bring your bold ideas to a fast-paced, dynamic team, keep reading – this role could be the one you’ve been waiting for.

As a TAM at Camunda, you will be a member of a fast-growing global team that is part of our larger Customer Success organization. As a TAM, you ensure that our customers are capable of realizing value with our products and you will be the primary contact and trusted advisor for all technical matters that focus on strategic adoption.

What you’ll be doing:

1. Enable our customers to realize value by guiding them along their journey with Camunda from first project to scaled adoption. Provide best practices during the initial setup phase and during later evolution stages, develop and drive the execution of technical roadmaps, perform regular technical health checks, provide an elevated support experience and design enablement plans that are tailored to the needs of your accounts.
2. Establish long term relationships with key stakeholders within your accounts and act as the voice of your customer within the organization.
3. Collaborate with the account team on the strategic development of your accounts in order to drive adoption and expansion.
4. Contribute to internal projects that aim at improving our services and the overall customer experience.

What you bring:

1. Ability and/or willingness to use.
2. At least 3 years experience as a Technical Account Manager or a similar role.
3. Experience in Enterprise Software Development.
4. A proven aptitude for strategic thinking, innovative problem-solving, and tailoring software solutions to meet unique customer challenges and requirements.
5. Hands-on experience in providing advisory services to technical and business stakeholders with the ability to communicate complex concepts clearly and persuasively to diverse audiences.
6. Proven track record in building and maintaining strong, trusted relationships with technical and business stakeholders on all seniority levels.
7. Willingness to spend time on-site with your accounts (depending on account assignments, up to 50% during certain periods).

Nice to haves:

1. Experience in enterprise automation, business process management, process orchestration, robotic process automation, or related fields.
2. Relevant industry certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert) are an asset.

What We Have to Offer:

Compensation

For external hires, we consider the skills and experience of the incoming candidate, but typically place candidates in the first half of the range to ensure ample room for growth over the entire lifecycle of the role.

Below is the annual Total Target Cash Compensation (Total Cash) range for Camunda located in one of our entities. Total Cash refers to base salary and 100% attainment of variable target, where applicable. Actual Total Cash offered will depend on factors such as skills and qualifications related to the role. To comprise the Total Rewards package, Camunda also offers equity (where applicable) in the form of a Virtual Employee Stock Option Plan and benefits based on the country of residence.

The annual Total Cash range for this position for Camunda in our entities is as follows:

1. United States: $134,200.00 to $201,300.00
2. Germany: €89,300.00 to €133,900.00
3. United Kingdom: £87,000.00 to £130,400.00
4. Singapore: S$166,600.00 to S$249,900.00

If you are outside one of these countries, you would be employed by our Preferred Employer Organization (PEO), Remote. After applying for the role and speaking with one of our Talent Acquisition Partners, you will be provided a link to access the Camunda Total Rewards Calculator which will outline the Total Cash range for your country.

Benefits

1. A culture, we believe talent is global!
2. We support our employees in maintaining a healthy work/life balance, so we offer and encourage at Camunda. Use your flexible time for anything that helps you recharge your batteries or maintain your life outside of work.
3. A budget and the choice of hardware. Mac, Windows, Linux – you choose what works best for you.
4. We are committed to fostering a nurturing workplace where your health is prioritized and we help you to thrive. That’s why we’ve teamed up with to provide a global well-being program accessible to all Camunda employees.
5. Beyond therapy and coaching sessions, Modern Health also offers guided meditations, digital wellness kits, and accessible learning content ranging from mental health, financial wellness, physical movement and more!
6. To promote movement we also pay towards your fitness program.
7. Power your self-driven learning journey and elevate your skills by unlocking up to 1000 $/€/£ annually with the learning budget.
8. We understand our employees contribute immeasurably to Camunda’s success. To allow employees to benefit from that success, every Camunda employee is offered virtual shares from our equity program.

More of what we offer globally & in your country can be found on our careers page.

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