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- Tasks: Lead process improvements and drive operational excellence in Amazon's Surface Transportation.
- Company: Join Amazon, a global leader in e-commerce and logistics, known for innovation and efficiency.
- Benefits: Enjoy flexible work options, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a dynamic team shaping the future of transportation with a startup vibe.
- Qualifications: Degree in business or related field; experience in project management and data analysis required.
- Other info: 30-40% travel expected; Lean Six Sigma certification preferred.
The predicted salary is between 48000 - 84000 £ per year.
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Surface Transportation Senior Process Expert, EU ATS ACES, London
Client:
Amazon UK Services Ltd. – A10
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
3847f45921a8
Job Views:
79
Posted:
18.02.2025
Expiry Date:
04.04.2025
Job Description:
This role can be based across the UK/EU with a home site in one of our EU Sort Centers or corporate offices.
Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Surface Transportation operations? Do you want to work in a large scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvements? Do you have a strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean?
EU Amazon Transportation Services’ ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as a Senior Process Expert to help develop a world class middle mile process that delivers goods on time at the best cost.
This position will support Amazon Transportation Services and drive operational excellence and project management across the entire EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network. A successful candidate will have experience managing large and complex projects with bias for action needed in a startup environment.
A successful candidate will demonstrate:
- Passion for continuous improvement and developing mechanisms to reduce defects
- Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management
- Ability to think strategically and execute methodically
- Ability to drive projects from initially ambiguous states
- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
- Demonstrated ability to write detailed project and business plans
- High attention to detail and proven ability to manage competing priorities simultaneously
Key job responsibilities
- Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
- Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.
- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
- Work with technology teams and product managers to develop new tools and systems to support the growth of the business.
- Support to improve the vision, content, and delivery of standard work and ACES Training program.
- Create benchmark standards and audit process.
- Analyze and solving operational barriers with a focus on understanding root causes.
About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
BASIC QUALIFICATIONS
- A degree in business, supply chain, transportation, economics or a technical field
- Relevant experience working in a supply chain, transportation, project management or management consulting role
- Relevant experience in project management or management consulting including handling multiple ongoing projects
- Relevant experience using Microsoft Excel for data analysis
- Relevant experience of communicating with a wide range of stakeholders
- Lean Six Sigma Black Belt Certification
- Approximately 30-40% travel required
PREFERRED QUALIFICATIONS
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Experience in process improvement
- Experience in analytical tool building
- Understanding of SQL
- Experience with data visualisation tools such as Tableau, Power BI or QuickSight
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Surface Transportation Senior Process Expert, EU ATS ACES employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surface Transportation Senior Process Expert, EU ATS ACES
✨Tip Number 1
Familiarize yourself with Amazon's Customer Excellence System (ACES) and be prepared to discuss how you can contribute to its implementation. Highlight any previous experience you have with continuous improvement methodologies like Six Sigma and Lean.
✨Tip Number 2
Showcase your project management skills by preparing examples of complex projects you've managed in the past. Be ready to explain how you navigated challenges and drove results, especially in fast-paced environments.
✨Tip Number 3
Network with current or former Amazon employees, particularly those in transportation or supply chain roles. They can provide insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your analytical skills and how you've used data to drive decisions in previous roles. Be specific about the tools you've used, such as Excel or any data visualization software, and how they contributed to your success.
We think you need these skills to ace Surface Transportation Senior Process Expert, EU ATS ACES
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Surface Transportation Senior Process Expert position. Highlight key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customize your CV to reflect relevant experience in supply chain, transportation, and project management. Emphasize your skills in continuous improvement methodologies like Six Sigma and Lean.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and your ability to drive projects in a startup-like environment. Use specific examples from your past experiences to demonstrate your qualifications.
Highlight Analytical Skills: In your application, make sure to mention your analytical and quantitative skills. Provide examples of how you've used data to inform decisions and improve processes in previous roles.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Continuous Improvement
Make sure to express your enthusiasm for continuous improvement during the interview. Share specific examples of how you've implemented methodologies like Six Sigma or Lean in past roles, and discuss the positive outcomes that resulted from those initiatives.
✨Demonstrate Your Project Management Skills
Prepare to discuss your experience managing large and complex projects. Highlight your ability to drive projects from ambiguous states to successful completion, and be ready to provide concrete examples of how you handled competing priorities.
✨Engage with Data and Metrics
Since this role requires strong analytical skills, come prepared to talk about how you've used data to back up your assumptions and develop business cases. Be ready to discuss specific tools you've used for data analysis, such as Microsoft Excel, and any experience with SQL or data visualization tools.
✨Build Strong Partnerships
Emphasize your ability to build relationships with stakeholders at all levels. Discuss how you've successfully engaged with operations field leaders or other business units to implement new initiatives and share best practices, showcasing your collaborative approach.
