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- Tasks: Lead a retail store, inspire your team, and ensure customers find their perfect bed.
- Company: Join Bensons for Beds, a leader in sleep wellness with a mission to enhance customer sleep experiences.
- Benefits: Enjoy competitive pay, uncapped commission, employee discounts, health cashback options, and career progression.
- Why this job: Be part of a dynamic team, make a real impact on customer satisfaction, and grow your career.
- Qualifications: Experience in retail management, strong leadership skills, and a passion for customer service are essential.
- Other info: Flexible working hours with a focus on work-life balance; some physical tasks involved.
The predicted salary is between 26000 - 35000 £ per year.
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Store Manager – Oldbury Store – Base salary of £26, with the potential to earn up to £35, with On Target Earnings. You will help us achieve our vision, driven to being a key player in moving our business forward with your natural ability to engage the team, inspire and ensure our customers choose the bed that suits them best!
The Role – Store Manager
We are currently looking for an experienced Store Manager to join our retail team. You would play a significant role in helping us to achieve our vision, driven to being a key player in moving our business forward, with your natural ability to set an example for the team to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best!
Your role as Store Manager will involve:
- Managing all aspects of this successful retail store, ensuring operational, financial and brand standards are upheld.
- Ensuring you have enough staff, resources and products as needed, driving sales, controlling costs, protecting profit. Leading by example in achieving sales targets, coaching your team and motivating on business objectives.
- Using our unique SleepPRO technology to ensure our customers choose the right mattress for them, giving them a perfect night’s sleep every night, building rapport with them to advise on Sleep wellness.
- Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided).
Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience. We will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress further and build your perfect career!
In return for your contribution to the store’s performance, we offer a competitive base salary plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved.
On target earnings c£35, based on your store sales target, but there is no upper limit to what you can earn beyond that!
Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holidays. You would be expected to cover some of these as part of your working week, but we understand the importance of a good work-life balance so would not be expected to work all of them.
It should be noted that due to the nature of our product, the role will involve you and your colleagues moving products and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers.
Skills needed
We are looking for an experienced Store Manager to coach and motivate your team with pride, passion and a positive ‘can do’ attitude. Someone who’s devoted, driven and daring!
- Devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience.
- You will be an accomplished business manager, self-motivated and driven, able to manage financial performance, individual and team targets, team development & wellbeing, product knowledge & availability, health & safety and legal compliance, due diligence around company policies and procedures.
- Able to lead by example with resourcefulness and daring to try new things to help your business move forward.
In addition to that we offer you all these extra benefits:
- Monthly store bonus potential when your store achieves its target
- *Employee discount scheme for Bensons products
- *Medicash – cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more)
- Unum Income Protection – for peace of mind if you’re off work long term due to illness
- *Pension scheme – provided by Legal & General
- *Discounted Gym membership
- *Cycle to Work scheme
- Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you
- *Enhanced maternity and adoption leave
- Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
- Learning and development programmes to gain new knowledge and skills
- Career progression – access to internal opportunities to build your career within Bensons for Beds
- *Long service awards and ‘Love to Shop’ voucher rewards to spend as you like
About Bensons for Beds
We’re Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have + locations and employ c colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission.
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Store Manager, Oldbury employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager, Oldbury
✨Tip Number 1
Familiarize yourself with the SleepPRO technology mentioned in the job description. Understanding how it works and its benefits will help you engage with customers effectively during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and coached a team in the past. This will demonstrate your ability to inspire others, which is crucial for the Store Manager role.
✨Tip Number 3
Research Bensons for Beds and their approach to customer service. Being able to discuss their values and how you align with them will show your genuine interest in the company and the position.
✨Tip Number 4
Prepare to discuss your experience with managing financial performance and achieving sales targets. Highlight specific metrics or achievements that illustrate your capability in driving store success.
We think you need these skills to ace Store Manager, Oldbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Store Manager, focusing on your ability to lead teams, drive sales, and deliver exceptional customer service. Use specific examples that demonstrate your achievements in these areas.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention how your skills align with the company's vision and values, particularly in relation to Sleep Wellness and team motivation.
Showcase Leadership Skills: Emphasize your leadership style and how you inspire and coach your team. Provide examples of how you've successfully managed staff and resources in previous roles to achieve sales targets.
Highlight Relevant Experience: Detail any experience you have with financial management, operational standards, and customer engagement. This will show that you understand the responsibilities of a Store Manager and are prepared to take on the role.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Customer Service
As a Store Manager, your ability to deliver impeccable customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in the past, and demonstrate your commitment to ensuring every customer has an outstanding experience.
✨Demonstrate Leadership Skills
Highlight your experience in coaching and motivating teams. Discuss specific instances where you led by example, achieved sales targets, or implemented new strategies that improved team performance. This will show that you can inspire others and drive results.
✨Understand Financial Performance
Be ready to discuss how you've managed financial performance in previous roles. Talk about your experience with controlling costs, driving sales, and protecting profit margins. This will demonstrate your business acumen and ability to manage a successful retail store.
✨Familiarize Yourself with Sleep Wellness
Since Bensons for Beds focuses on Sleep Wellness, it’s beneficial to understand the importance of choosing the right mattress. Research their SleepPRO technology and be prepared to discuss how you would use it to enhance customer experience and help them make informed decisions.
