Store Manager - House Of Fraser
Store Manager - House Of Fraser

Store Manager - House Of Fraser

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire your store team while managing operations, sales, and customer service.
  • Company: Join Frasers Group, a dynamic retail leader in Greater London.
  • Benefits: Enjoy bonuses, discounts, and development courses to boost your career.
  • Why this job: Be part of a vibrant culture that values growth, teamwork, and customer satisfaction.
  • Qualifications: 3 years of management experience in fast-paced retail is a must.
  • Other info: Weekly bonuses and a supportive environment for personal development await you!

The predicted salary is between 36000 - 60000 £ per year.

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Store Manager – House Of Fraser, Greater London

Client:

Frasers Group

Location:

Greater London, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

28142acc8cfb

Job Views:

5

Posted:

03.03.2025

Expiry Date:

17.04.2025

Job Description:

Job Description

The Opportunity
Reporting to the Area Manager, you will have a responsibility for your store and team within The Frasers Group. You will achieve this by building a team who will train, coach and progress. You will support business initiatives and ensure these are met with positivity and pace, whilst you control and deliver across the board for store operations, customer service, budget control, people and product. Furthermore, you will take ownership of key areas to share responsibility with your team to be accountable for the store.

The Ambition

  1. Operations :
    • Promote all store operations and deliver to expectation on all KPI’s
    • Support with the planning of workload to ensure a productive and efficient team
    • Make confident decisions, and delegate to the team effectively
    • Support with compliance of process and procedures whilst maintaining a safe and healthy environment for both the team and customers
    • Assist with training and coaching the team below to best practice
    • Use business communication tools to monitor completion of tasks and meet deadlines
  2. Controls :
    • Use reports to ensure wage controls are met on a weekly basis, resolving any issues quickly and effectively
    • Plan store schedules in line with store trading patterns and business expectation
    • Assist with compliance for processing of payroll issues and problem-solve effectively
    • Support with store daily structure to ensure the store meets compliance, customer service and security standards
    • Be accountable for controlling wages
  3. Sales :
    • Understand business and customer expectation and motivate the team to deliver an excellent customer experience
    • Understand product features and benefits and assist with training the team to maximise sales opportunity
    • Understand assigned KPI targets and support with tracking against these targets as well as communicating to and motivating the team
    • Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
    • Use reports to analyse and support with commerciality of key products to impact sales and profitability
    • Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency
  4. Development :
    • Assist with identifying internal talent and support performance management processes to drive exceptional performance
    • Support with identifying performance issues and escalate professionally
    • Be self-driven in own personal development take on developmental feedback constructively
    • Understand and promote Frasers Group core values and coach the team to engage with these values
  5. Leadership and Management :
    • Inspire the team and act as a role model
    • Support with coaching and motivating the team to achieve success
    • Develop relationships with the store team and ensure everyone is working to the same goals
    • Work to build the success of the store as a whole

Qualifications

The requirements

  • 3 years Management experience working in a fast paced, high volume retail environment
  • Ability to positively impact results in sales, payroll and stock loss
  • Proven record of developing talented individuals
  • Must be able to work well under pressure and to strict deadlines
  • Committed to supporting the area manager to achieve the highest store standards and customer service

Additional Information

  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless Incentive Scheme watch video to find out more
  • We offer a wide range of Development Courses with National Qualifications
  • 40% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands

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Store Manager - House Of Fraser employer: TN United Kingdom

At Frasers Group, we pride ourselves on being an exceptional employer in the heart of Greater London, offering a dynamic work environment where your leadership can truly shine. With a strong focus on employee development, we provide numerous training opportunities and a supportive culture that encourages personal growth and career advancement. Enjoy competitive benefits including generous discounts, performance bonuses, and a commitment to recognizing and rewarding your hard work, all while being part of a vibrant team dedicated to delivering outstanding customer experiences.
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Contact Detail:

TN United Kingdom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - House Of Fraser

✨Tip Number 1

Familiarize yourself with the Frasers Group's core values and culture. This will help you align your leadership style with their expectations and demonstrate that you're a good fit for the team.

✨Tip Number 2

Showcase your ability to manage a high-volume retail environment by preparing examples of how you've successfully led teams in similar situations. Be ready to discuss specific challenges you've faced and how you overcame them.

✨Tip Number 3

Highlight your experience with KPI management and how you've used data to drive sales and improve store operations. Being able to speak confidently about your analytical skills will set you apart.

✨Tip Number 4

Prepare to discuss your coaching and development strategies for team members. Share success stories of how you've helped individuals grow within their roles, as this is crucial for the Store Manager position.

We think you need these skills to ace Store Manager - House Of Fraser

Leadership Skills
Team Management
Coaching and Training
Customer Service Excellence
Sales Strategy Development
Budget Control
Operational Efficiency
Problem-Solving Skills
Commercial Awareness
Performance Management
Time Management
Analytical Skills
Communication Skills
Decision-Making Skills
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Store Manager position at House Of Fraser. Understand the key responsibilities and qualifications required, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize your management experience in a fast-paced retail environment. Provide specific examples of how you've positively impacted sales, payroll, and team development.

Showcase Leadership Skills: Demonstrate your leadership abilities by sharing instances where you've inspired and motivated a team. Mention any training or coaching experiences that align with the role's requirements.

Tailor Your Application: Customize your cover letter to reflect your understanding of Frasers Group's core values and how you embody them. This personal touch can set you apart from other candidates.

How to prepare for a job interview at TN United Kingdom

✨Show Your Leadership Skills

As a Store Manager, you'll need to inspire and motivate your team. Be prepared to share examples of how you've successfully led a team in the past, focusing on your coaching and development strategies.

✨Understand the Business Metrics

Familiarize yourself with key performance indicators (KPIs) relevant to retail operations. Be ready to discuss how you have previously impacted sales, payroll, and stock loss positively.

✨Demonstrate Commercial Awareness

Research the retail industry and understand the challenges it faces. Show that you can analyze reports and use data to make informed decisions that drive profitability.

✨Emphasize Team Development

Highlight your experience in identifying and nurturing talent within your team. Discuss how you have handled performance issues and supported team members in their personal development.

Store Manager - House Of Fraser
TN United Kingdom
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  • Store Manager - House Of Fraser

    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-03-13

  • T

    TN United Kingdom

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