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- Tasks: Lead a dynamic team to deliver top-notch customer service and achieve sales goals.
- Company: Join Borough Kitchen, the UK's leading premium retailer for cooking enthusiasts.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Shape a welcoming store culture in a prime London location while inspiring your team.
- Qualifications: 3+ years of retail management experience and a passion for cooking required.
- Other info: Full-time role with flexible hours, including weekends.
The predicted salary is between 36000 - 60000 £ per year.
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Store Manager – Battersea Power Station, Greater London
Client:
Borough Kitchen
Location:
Greater London, United Kingdom
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
cc9ea32780e8
Job Views:
6
Posted:
01.03.2025
Expiry Date:
15.04.2025
Job Description:
Location : Battersea, SW11
Hours : Full-time (40 hours – five days a week – including weekends)
Store opening hours : 10am – 8pm Monday to Saturday, 10am – 6pm Sunday
Borough Kitchen is the UK’s leading premium retailer for people who love to cook and entertain. We offer carefully curated products for the kitchen and table, along with trusted advice and inspiration through our stores, online presence, and renowned Cook School. With five award-winning stores across London and a thriving e-commerce platform, our globally sourced products are rigorously selected and tested for functionality, quality, and durability. Our dedication to excellence has earned us a unique position in the industry and strong partnerships with premium brands.
As a Store Manager at our Battersea Power Station store—a prime London location—you will play a pivotal role in delivering exceptional customer service, managing inventory effectively, coaching and developing a high-performing team, and achieving sales goals. Reporting directly to one of our Directors, you will work in an environment that prioritizes quality, functionality, and durability.
This position offers an exciting opportunity to lead in a vibrant, high-profile setting, helping to shape and foster a store culture that embodies these values, creating a welcoming and inspiring space for both customers and team members.
Responsibilities
- Lead and inspire a team of 6 Sales Associates and an Assistant Manager to consistently deliver excellent customer service.
- Achieve sales goals by training, motivating, mentoring, and providing feedback to the team, including delivering intensive product training.
- Plan staffing levels and create rotas based on team availability and business needs.
- Train, coach, and develop employees in product knowledge, customer service, and sales techniques to ensure ongoing improvement.
- Conduct performance reviews, providing constructive feedback to support growth and development.
- Inventory Control: Manage inventory levels and ensure stock accuracy through effective processes.
- Resolve customer issues in a satisfactory and cost-effective manner to maintain trust and loyalty.
- Oversee merchandising and product placement to ensure the store is visually appealing and aligned with brand standards.
- Foster a positive and inclusive working environment by promoting teamwork, open communication, and collaboration.
- Ensure adherence to health and safety regulations as well as company policies and procedures.
Requirements
- 3+ years’ proven success as a retail manager.
- Genuine passion for cooking and entertaining.
- Skilled in motivating teams to meet sales targets and ensure excellent customer satisfaction.
- Strong communication and interpersonal abilities.
- Expertise in inventory management and stock control.
- Excellent organizational and time management skills.
- Flexibility to work weekends and holidays.
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Store Manager - Battersea Power Station employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Battersea Power Station
✨Tip Number 1
Familiarize yourself with Borough Kitchen's product range and values. Understanding their commitment to quality and customer service will help you align your experience and passion for cooking with their brand during the interview.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific instances where you motivated your team to achieve sales targets or improve customer satisfaction.
✨Tip Number 3
Showcase your expertise in inventory management. Prepare to discuss your strategies for maintaining stock accuracy and managing inventory levels effectively, as this is a key responsibility for the Store Manager role.
✨Tip Number 4
Demonstrate your passion for cooking and entertaining during the interview. Share personal stories or experiences that reflect your enthusiasm, as this will resonate well with the company's culture and mission.
We think you need these skills to ace Store Manager - Battersea Power Station
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Borough Kitchen. Understand the key responsibilities and requirements, especially the emphasis on customer service and team management.
Tailor Your CV: Customize your CV to highlight your relevant experience in retail management, particularly focusing on your ability to lead teams, achieve sales goals, and manage inventory effectively. Use specific examples that demonstrate your success in these areas.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for cooking and entertaining, as well as your leadership style. Mention how your values align with Borough Kitchen's commitment to quality and customer service.
Highlight Relevant Skills: In your application, emphasize your strong communication skills, organizational abilities, and experience in training and developing staff. These are crucial for the Store Manager role and will help you stand out.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Cooking
Since Borough Kitchen values a genuine passion for cooking and entertaining, make sure to express your enthusiasm for these areas during the interview. Share personal experiences or stories that highlight your love for cooking and how it relates to customer service.
✨Demonstrate Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully motivated and developed teams in the past. Discuss specific strategies you used to achieve sales goals and improve customer satisfaction.
✨Highlight Your Inventory Management Experience
Inventory control is crucial for this role. Be ready to discuss your experience with managing inventory levels, ensuring stock accuracy, and implementing effective processes. Provide examples of how you've handled inventory challenges in previous positions.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle customer issues. Think of scenarios where you resolved conflicts or improved customer experiences, and be prepared to explain your thought process and outcomes.
