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- Tasks: Lead IT program management for deployment projects across the UK, EU, and Middle East.
- Company: Join Amazon, a global leader in e-commerce and technology innovation.
- Benefits: Enjoy competitive pay, remote work options, and a vibrant company culture.
- Why this job: Make a real impact on how millions receive their orders while growing your career.
- Qualifications: Bachelor's degree and experience in program management required; data-driven mindset preferred.
- Other info: Opportunity to work in a fast-paced environment with diverse teams.
The predicted salary is between 54000 - 84000 £ per year.
The Ops Tech Solutions Deployment (OTS-D) organization manages the IT Infrastructure scope of a complex suite of projects. It is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfilment. Our projects deliver on the solutions that power the physical fulfilment of our customers’ orders. These projects include the deployment of IT Infrastructure for new site launches, new customer products and existing infrastructure enhancements across the globe that has a direct impact on the ability to ship packages to millions of Amazon.com customers across the world.
As a Sr. IT Program Manager of regional governance, you will be the regional owner of the Program Management Office (PMO), defining the overall strategy and driving initiatives to improve the tooling, governance, and measurement of project and program performance across UK, EU, and Middle East. You will drive regional governance and reporting mechanisms for our deployment projects and programs, define and measure key performance indicators, drive reporting compliance, and data accuracy. You will use program performance indicators to identify and deliver initiatives to improve performance and operational efficiencies. In this role, you will also lead regional project and program resource demand forecasting and capacity planning, supporting work allocation and prioritization discussions at a regional level.
Key job responsibilities:
- Be the regional representative on Global PMO initiatives, supporting the execution in EU, UK, and Middle East
- Define and measure our project and program performance KPIs
- Own forecasting mechanisms and actual reporting for program resources and budgets
- Support the creation and maintenance of regional governance mechanisms and policies
- Maintain program management standard operating procedures
- Support enhancement definition and user testing of our program management tools
BASIC QUALIFICATIONS:
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Experience in program or project management
- Bachelor's degree
- Demonstrated ability to work in a fast-paced, ambiguous environment while prioritising and managing multiple responsibilities
- Demonstrated experience communicating effectively across organizational structures and multiple management levels
PREFERRED QUALIFICATIONS:
- Experience leading process improvements
- Understanding of core IT infrastructure and service concepts
- Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies.
- Experience leading program management system/tool enhancement
- Process efficiency qualification such as Six Sigma or equivalent
- Experience in data analytics
Sr. IT Program Manager, Ops Tech Solutions - Deployment employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. IT Program Manager, Ops Tech Solutions - Deployment
✨Tip Number 1
Familiarise yourself with Amazon's Ops Tech Solutions and their specific projects. Understanding the nuances of their IT infrastructure and deployment processes will give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees of Amazon, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your knowledge of key performance indicators (KPIs) and how they relate to program management. Be ready to discuss how you've used data to drive improvements in past roles, as this is a crucial aspect of the job.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple projects in fast-paced environments. Highlight your ability to prioritise and adapt, as these skills are essential for the Sr. IT Program Manager role.
We think you need these skills to ace Sr. IT Program Manager, Ops Tech Solutions - Deployment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in program management, particularly in IT infrastructure and project delivery. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that outlines your experience with data-driven improvements and your ability to manage multiple responsibilities in a fast-paced environment. Be specific about how your skills align with the requirements of the Sr. IT Program Manager position.
Highlight Relevant Qualifications: In your application, emphasise any qualifications related to process improvement methodologies like Six Sigma, as well as your understanding of IT infrastructure concepts. This will help you stand out as a candidate.
Showcase Communication Skills: Provide examples in your application that demonstrate your effective communication across different organisational levels. Highlight experiences where you successfully communicated project results to senior leadership.
How to prepare for a job interview at TN United Kingdom
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Sr. IT Program Manager role and its responsibilities. Familiarise yourself with the Ops Tech Solutions Deployment projects and how they impact Amazon's fulfilment operations. This will help you articulate your relevant experience and how it aligns with the job.
✨Prepare for Behavioural Questions
Expect to be asked about your past experiences, particularly in program management and process improvements. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to drive initiatives and improve performance metrics.
✨Showcase Your Data-Driven Approach
Since the role involves using data and metrics to drive improvements, be prepared to discuss specific examples where you've successfully used data analytics in your previous roles. Highlight any experience you have with KPIs and how you've leveraged them to enhance project outcomes.
✨Demonstrate Communication Skills
Effective communication is key in this role, especially when dealing with senior leadership and cross-functional teams. Be ready to provide examples of how you've communicated complex information clearly and effectively across different organisational levels.
