Site Operations Supervisor

Social network you want to login/join with: We are looking for an experienced Operations Supervisor – £29,000 pa – Durham to assist the Site Operations Manager with the smooth running of the Durham Cross Dock. Working hours: 40hrs per week. Shift times between 5.45am and 6.15pm. The Role The operations supervisor will assist the Site Operations Manager with the smooth running of the Durham Cross Dock. You will have previous experience of home delivery & working within a transport office. Daily responsibilities include: Support a safe and legally compliant Cross Dock and Transport operation Support the Site Operations Manager ensuring adherence to processes on site and on the road Support Cross Dock operations, operating plans, fleet, equipment, and resourcing levels to meet demand Exemplify the company’s values and behaviors. Be an inspirational leader and communicate effectively Focus on customer service, ensuring colleagues understand their impact on customer satisfaction; manage performance to improve NPS Provide innovative solutions to improve performance continuously Coach and mentor the team, building talent and succession plans Work closely with the Site Operations Manager to identify efficiencies and implement best practices Support objective setting and performance reviews for colleagues Assist in organizing service and maintenance of MHE and vehicles in line with legal requirements Manage driver hours in accordance with working time legislation and demonstrate knowledge of road transport legislation, planning, and driver management Skills needed We seek an experienced Transport Operations Supervisor with: Previous experience within a transport operation Warehouse experience (desirable) Good geographical knowledge Extensive understanding of transport legislation Computer literacy Effective communication skills and ability to influence home delivery crews Ability to improve team performance Personal Qualities / Behaviours Positive team contribution Hardworking, conscientious, and willing to go the extra mile Flexible approach and attitude Self-motivated and disciplined Flexible to work additional hours during peak periods or to cover absences The Benefits In return for your contribution, we offer a competitive salary plus benefits: Employee discount scheme for Bensons products Medicash health and wellbeing cashback Unum Income Protection Pension scheme by Legal & General Discounted gym membership Cycle to Work scheme Holiday buy & sell scheme Enhanced maternity and adoption leave Access to Retail Trust services Learning and development programs Career progression opportunities Long service awards and shopping vouchers (*qualifying periods and terms apply) About Bensons for Beds We prioritize Sleep Wellness, with nearly 70 years of experience in retail and manufacturing, sourcing quality beds, frames, and mattresses. Our goal is to design the perfect sleep experience for customers. With multiple locations across retail, manufacturing, and distribution, and under new ownership by Alteri Investors, we aim to grow further and become the market leader with a strong omnichannel presence. #J-18808-Ljbffr