Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join Greggs, a fun-loving company that values teamwork and inclusivity.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a pension scheme.
- Why this job: Be part of a vibrant culture where your leadership can shine and impact customers positively.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate diversity and welcome everyone to be their authentic selves at work.
The predicted salary is between 24000 - 36000 £ per year.
Join us as a Supervisor and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
- Lead by example and serve our customers in a fast and friendly manner.
- Prepare our much-loved products, including making sandwiches and managing the ovens.
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers.
- Keep the shop looking clean, tidy and presentable.
What we can offer you:
- Competitive pay paid weekly.
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products.
- Free hot drinks for you to enjoy while on shift.
- Paid breaks allowing you to recharge your batteries.
- We share 10% of all our profits with our colleagues.
- Health and Wellbeing App providing Remote GP and Physiotherapy services.
- Holiday entitlement that grows as your career grows with us.
- Colleague share plans to help you invest and save for your future.
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%.
- Confidential employee assistance app and helpline to help with your wellbeing.
- Long service awards celebrating key milestones in your career.
- Savings and discounts for your everyday shopping, leisure and wellbeing.
About you:
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Supervisor employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Familiarise yourself with Greggs' products and services. Understanding the menu and the different ways customers can order will help you engage with the team and customers effectively during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in the past. Think about specific situations where you inspired others to achieve great results, as this is key for a Shop Supervisor role.
✨Tip Number 3
Research Greggs' company culture and values. Being able to discuss how your personal values align with theirs will demonstrate that you're a good fit for the team and understand what makes them unique.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Since the role focuses on delivering exceptional customer experiences, think about how you would handle various customer scenarios and ensure satisfaction.
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shop Supervisor position. Tailor your application to highlight how your skills and experiences align with what Greggs is looking for.
Highlight Leadership Experience: Emphasise any previous supervisory or leadership roles you have held, especially in customer-focused environments. Provide specific examples of how you motivated a team or improved customer service.
Showcase Customer Service Skills: Since the role is heavily focused on customer service, include examples that demonstrate your ability to deliver exceptional service. Mention any relevant achievements or feedback from customers that reflect your commitment to this area.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about working at Greggs. Make sure to convey your enthusiasm for the role and how you can contribute to their team culture.
How to prepare for a job interview at TN United Kingdom
✨Show Your Leadership Skills
As a Shop Supervisor, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Understand Customer Service Excellence
Since the role focuses on customer experience, make sure you can articulate what excellent customer service means to you. Think of specific instances where you went above and beyond for a customer and be ready to discuss them.
✨Familiarise Yourself with the Brand
Research Greggs and its products before the interview. Understanding their values, culture, and offerings will show your genuine interest in the company and help you align your answers with their expectations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about how you would manage a busy shift or resolve a conflict within the team, and be ready to share your thought process.
