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- Tasks: Deliver exceptional customer service and drive sales in a fast-paced ecommerce environment.
- Company: Join Logistics UK, a leading business group representing the logistics industry across multiple sectors.
- Benefits: Enjoy 25 days of leave, health plans, flexible work options, and paid volunteer days.
- Why this job: Engage with customers daily and contribute to vital supply chain operations impacting millions.
- Qualifications: Previous B2B sales experience preferred; strong communication and numeracy skills required.
- Other info: Remote work options available; join a supportive team focused on growth and development.
The predicted salary is between 24000 - 36000 £ per year.
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Client:
Logistics UK
Location:
Royal Tunbridge Wells, United Kingdom
EU work permit required:
Yes
Job Reference:
121df625871d
Job Views:
5
Posted:
11.02.2025
Expiry Date:
28.03.2025
Job Description:
Are you passionate about delivering exceptional customer service while driving sales in a fast-paced ecommerce environment? Do you thrive in a multi-channel sales role where every day brings new opportunities to engage with customers and maximise commercial success? If so, we want to hear from you!
Why Join Logistics UK?
Logistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.
An effective supply chain is vital to Keep Britain Trading, directly impacting over 7 million people employed in making, selling and moving the goods that affect everyone everywhere. With Brexit, technology and other disruptive forces driving changes in the way goods move across borders and through the supply chain, logistics has never been more important to UK PLC.
Key Responsibilities
- Customer First Approach: Put the customer at the heart of everything you do, providing outstanding service across Phone, Web, and Email.
- Sales & Order Management: Support, advise, and process customer orders while ensuring seamless administration of sales and returns.
- Business Growth: Identify and act on outbound sales opportunities to drive revenue and expand customer engagement.
- Sales Initiatives: Collaborate with the Shop Team Leader to execute sales strategies across retail channels and external events.
- Account Management: Build and nurture relationships with our top 20 accounts to strengthen long-term partnerships.
- Cross-Team Collaboration: Work closely with the MRE, MRM, and KAM teams to unlock commercial opportunities and enhance customer relationships.
- Fulfilment Coordination: Partner with our Fulfilment Team to ensure accurate order processing and an exceptional customer experience.
- Stakeholder Support: Provide insights and support to internal teams to drive sales and protect profitability.
Requirements
- Previous experience in B2B sales is preferred.
- Strong numeracy skills and proficiency in using computers and sales systems.
- Excellent telephone manner and customer service skills.
- Proactive and self-motivated mindset with a results-driven approach.
- Outstanding communication skills, both written and verbal.
We value our employees and offer a wide range of benefits recognising that no two employees are the same – everyone has different preferences and needs that change over time.
- 25 days of annual leave plus bank holidays
- Christmas Working Arrangement for extra days off during the festive period
- Health Cash Plan for all employees and Private Medical Insurance for managers
- Employee Assistance Programme and Mental Health First Aiders
- Enhanced Family Leave policy
- Flexible and remote working arrangements
- Two paid days off per year for charity or volunteering work
- Various learning and development opportunities
- Range of pension schemes
- Award scheme to recognise outstanding employees
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Shop Sales Executive employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Sales Executive
✨Tip Number 1
Familiarize yourself with the logistics industry and current trends. Understanding how Brexit and technology are impacting supply chains will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will demonstrate your commitment to a customer-first approach.
✨Tip Number 3
Network with professionals in the logistics sector, especially those involved in B2B sales. Attend industry events or join relevant online forums to build connections that could lead to referrals.
✨Tip Number 4
Prepare to discuss specific sales strategies you've implemented in past roles. Being able to articulate your proactive approach to driving sales will set you apart from other candidates.
We think you need these skills to ace Shop Sales Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Shop Sales Executive position. Make sure you understand the key responsibilities and requirements, especially the emphasis on customer service and sales.
Tailor Your CV: Customize your CV to highlight relevant experience in B2B sales and customer service. Use specific examples that demonstrate your ability to drive sales and manage customer relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention how your skills align with the company's goals and how you can contribute to their success in the logistics industry.
Highlight Key Skills: In your application, emphasize your strong numeracy skills, proficiency with sales systems, and excellent communication abilities. These are crucial for the role and should be clearly presented in both your CV and cover letter.
How to prepare for a job interview at TN United Kingdom
✨Show Your Customer-Centric Mindset
Make sure to emphasize your commitment to putting the customer first. Share specific examples from your past experiences where you provided exceptional service, especially in a fast-paced environment.
✨Demonstrate Sales Acumen
Prepare to discuss your previous B2B sales experiences and how you've successfully driven revenue. Highlight any strategies you've used to identify and act on sales opportunities.
✨Highlight Team Collaboration Skills
Since this role involves working closely with various teams, be ready to talk about your experience in cross-team collaboration. Provide examples of how you've worked with others to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Practice responding to scenarios where you had to manage customer orders or resolve issues effectively.
