At a Glance
- Tasks: Lead a team to create unique shopping experiences and manage stock efficiently.
- Company: Join Dorothy House, a charity focused on providing end-of-life care through retail.
- Benefits: Enjoy a bonus scheme, generous holidays, and excellent training opportunities.
- Why this job: Make a difference in your community while developing leadership skills in a fun environment.
- Qualifications: Strong team player with good Maths and English skills; management experience preferred.
- Other info: Full-time role with flexible hours; regular weekends required.
The predicted salary is between 22000 - 29000 £ per year.
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Are you a ‘rebel without a cause’? You’re that rare type who loves to work and play hard, but also wants that warm feeling of giving back.
Join the Dorothy House Retail Revolution and we’ll provide you with a meaningful vocation and ongoing training and education, from day one. We’re looking for empowered individuals like you, who will share our values, can motivate our customers, donors and volunteer teams, offer unique shopping experiences, great customer service and beautiful product choices. No retail or charity experience needed , just a willingness to learn and lead!
If you love second hand style, thinking independently and immersing yourself in your local community, we need your energy. Help us put the ‘power into purchase’ and inspire people to shop Dorothy House, funding end of life care, while putting colour and life into their wardrobes and homes!
SHOP MANAGER – CHIPPENHAM FURNITURE | £25,777 per annum
If you are seeking an exciting and rewarding new challenge, possessing the ability and determination to lead and inspire a team then we want to hear from you. We will provide you with all the tools and training you will need to lead a team to deliver the best customer experience!
The role will include:
- To ensure there is sufficient stock, efficiently sorted and prepared for sale.
- To ensure that all backstage areas are properly organised and operate efficiently maintaining adherence to health and safety guidelines at all times.
- To ensure best use of space, high standards of display and cleanliness/tidiness in all areas.
- To ensure stock collection/deliveries are managed effectively and implement the shop price guide in order to maximise sales.
- To ensure the Gift Aid scheme operates legally and effectively with regard to approach to donors; preparation and sale of stock; recording and inputting onto PC of donor and sales information; data protection in relation to donor details.
- To train, motivate and manage paid staff and volunteers ensuring that they are competent to prepare goods for display; display and rotate goods; provide great customer service; maintain high standards of cleanliness and tidiness; implement all aspects of the Gift Aid scheme.
- To actively recruit and encourage volunteering within your shops, maintain a volunteer rota to ensure shop is trading at all published times.
- To ensure the maintenance, safety and security of all parts of the shops premises.
- To provide management cover for other shops as required.
HOURS OF WORK
This is a full time position. You will be contracted to work 37.5 hours per week working 5 days out of 7. However, we do welcome applications from those that might be looking for alternative working hours.
Due to the nature of this role, you will be required to work regular weekends.
ABOUT YOU
Essential requirements:
- Good standard of Maths and English.
- Strong team worker with the ability to motivate a team.
- Excellent prioritisation and organisational skills.
- Customer focused with an energetic and enthusiastic attitude.
- Experience working in Retail or Charity Shop.
- Experience within a management role.
- Full UK driving licence with access to a vehicle.
OUR BENEFITS
The Hospice Shop is an incredible place to work, these are just a few of our benefits that we offer to our staff:
- Bonus scheme – a yearly bonus for our retail staff.
- Generous holiday allowance for all roles, increasing with length of service.
- Excellent industry leading training and development programmes with many career development opportunities.
- Pension with Life Assurance.
- Travel and parking – We offer 45p per mile for work travel.
- Cycle to work scheme.
- Employee Counselling and Mindful Employer Charter – providing our staff with information, advice and support for those experiencing stress, anxiety, depression or any other mental health conditions.
If this sounds like your ideal job, then we’d love to see your application.
Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.
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Shop Manager, Wiltshire employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager, Wiltshire
✨Tip Number 1
Show your passion for community engagement! When you connect with us, highlight any experiences where you've contributed to your local community or motivated others. This aligns perfectly with our values at Dorothy House.
✨Tip Number 2
Demonstrate your leadership skills! Even if you haven't held a formal management position, share examples of how you've inspired or organized a team in any capacity. We value the ability to lead and motivate.
✨Tip Number 3
Familiarize yourself with our mission! Understanding the importance of end-of-life care and how retail supports this can set you apart. Be ready to discuss how you can contribute to our cause during the interview.
✨Tip Number 4
Be prepared to talk about customer service! Think of specific instances where you've provided excellent service or resolved issues. Your energetic and enthusiastic attitude will shine through when you share these stories.
We think you need these skills to ace Shop Manager, Wiltshire
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Shop Manager position. Understand the key responsibilities and essential requirements, such as team motivation, customer service, and stock management.
Highlight Relevant Skills: Even if you don't have direct retail or charity experience, emphasize your transferable skills. Focus on your ability to lead a team, your organizational skills, and your customer-focused attitude in your application.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the values of Dorothy House. Share your enthusiasm for community involvement and how you can contribute to their mission of providing end-of-life care.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are well-organized and clearly formatted.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Community
Express your enthusiasm for working within the local community and how you can contribute to the mission of Dorothy House. Share any personal experiences that highlight your commitment to giving back.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully motivated and led a team in the past, even if it's not from a retail or charity background. Highlight your ability to inspire others and create a positive work environment.
✨Highlight Your Customer Service Experience
Even if you lack direct retail experience, think about times when you've provided excellent customer service in other roles. Be ready to discuss how you can translate those skills into creating unique shopping experiences.
✨Be Ready to Discuss Organisational Skills
The role requires strong organisational abilities. Prepare to talk about how you manage tasks, prioritise responsibilities, and ensure efficiency in your work. Use specific examples to illustrate your approach.