Shop Manager

Job Title: Shop Manager

Are you someone who is excited about charity retail, fashion, and can use your initiative? Do you have experience managing a retail team? If yes, then please keep reading as we may have the role for you.

We are excited to be looking for a Shop Manager for our Norwich Shop (37.5 hours per week) on a 12-month contract.

We are seeking a passionate and motivated individual to help our store reach its full potential.

As a Shop Manager, you will:

• Help develop in-store systems and promote donations and sales to maximize profits.
• Represent Mencap as an efficient and charitable organization by ensuring your actions reinforce our aims and values.
• Strive to generate stock from the local area and donors.
• Sign up donors to the Gift Aid scheme and ensure maximum income through Gift Aid.
• Be responsible for achieving profit targets by maximizing sales and managing costs effectively.
• Maintain the store\’s high standard of presentation.
• Build an effective volunteer team, providing training, development, work reviews, and appraisals to paid staff and volunteers.
• Handle all financial and cash handling responsibilities and ensure health and safety compliance.

To be successful as a Shop Manager, you will:

• Be an experienced assistant manager or supervisor capable of maintaining budgets and completing weekly income and banking sheets accurately, preferably with charity retail experience.
• Have a flexible approach to working hours, including weekends and bank holidays as needed.
• Be willing to travel to occasional team meetings, training events, and assist with setting up new stores during initial growth phases.
• Be passionate about Mencap\’s values and strive to ensure our retail brand\’s success.

Please see the attached job description for full details. Apply now with an up-to-date CV if you have the skills and experience we are looking for.

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