Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Workplace Technologies Support Engineer, handling installations, maintenance, and troubleshooting.
- Company: ONNEC Group is a leading tech partner with 30+ years of experience in connectivity solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and skill development.
- Why this job: Be part of a global team making a real impact in technology infrastructure.
- Qualifications: Experience in corporate IT, structured cabling, and strong multitasking skills are essential.
- Other info: EU work permit required; this role offers hands-on experience in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
Client:
ExcelRedstone
Location:
Slough, Berkshire, United Kingdom
Job Category:
Technology
EU work permit required:
Yes
Job Reference:
37d8a1217ceb
Job Views:
7
Posted:
02.03.2025
Expiry Date:
16.04.2025
Job Description:
ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere.
From structured cabling to managed services, our end-to-end services give infrastructure that can be completely relied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity.
Workplace Technologies Support Engineer is a highly visible role that requires commitment to providing a high-quality service to meet customer demand.
The role is required to deliver IMAC, iMACD, and Breakfix Incident Management Services. The duties range from small alterations such as patching and fault finding to performing large-scale equipment and device relocations including new installs, decommissions, moves, and maintenance functions.
WTS Engineers will report to the local Campus Manager/Supervisor and Schedulers.
What you’ll be doing as our Workplace Technologies Support Engineer:
WTS Support and On Call for TR/SER/MER Rooms:
- Installation of equipment racks within technology rooms.
- Racking of servers and other hardware equipment.
- Restack of equipment within existing technology rooms.
- Decommission of equipment within technology rooms.
- Removal of redundant infrastructure (empty cabinets, powered off devices) from the technology rooms.
- Movement of equipment within site locations including stores.
- Connection of network patching to servers and other equipment within racks.
- WAN and LAN connectivity and testing.
- Labelling of servers and other equipment.
- Installation of power distribution units within equipment racks.
- Patching of equipment within cabinets.
- Interface with Corporate Real Estate on mechanical and electrical provisioning.
WTS Control functions:
- Technology room inspections.
- Alarm investigation assistance (CMS/BMS/Peregrine).
- Identification to DCO management of redundant technology infrastructure.
- Escort and supervision of activities within technology rooms.
- Power circuit support (proprietary sub distribution in racks (PDUs) etc.).
- Temperature liaison with CRE.
- Cable fault support (Fluke Test and Tracing).
- First/Second line support (e.g. reboots on instruction, ID of lights & connections etc.).
- Technology component swaps.
- Third party supervision (escort and supervision).
WTS Cabling:
- Carry out cable installation services in accordance with STS cabling/patching schedules.
- Management of patching within equipment cabinet.
- Labelling of cabling in accordance with STS standards and requirements.
- Supervision and QA for cabling installs.
- Recovery of unused circuits/patching, structured cabling and updating of any associated client cable management inventory systems.
- Cable Database and Cable Stock management and upkeep.
- Perform cable tracing activities and subsequent updates to inventory systems in preparation for Merge, Refresh or other event.
WTS Documentation:
- Documentation upkeep (required as part of WTS/STS process).
- Manage designated fault and request tickets via the client’s systems.
- Activity Reporting and Shift Handovers, task trackers etc.
What we’re looking for in our Workplace Technologies Support Engineer:
- Relevant experience working in banking or corporate IT environment.
- Relevant experience in Workplace Technology Installations, Moves Adds, Changes and Decommission.
- Experience in structured cabling installation, fault finding and testing with fluke test equipment.
- Self-starter, organized, detail-oriented and ability to work independently as well as part of a team.
- Prioritization skills and multitasking ability.
- Ability to work under pressure.
- Thorough knowledge of Asset Management Systems.
- Thorough knowledge of Ticketing Systems.
- Thorough understanding of complex change management and service delivery processes.
- Ability to mentor and train new starters on all systems, processes and procedures.
- Ability to approve/sign off training modules.
- Ability to lead/supervise shift activities.
#J-18808-Ljbffr
Services - WTS Engineer APPLE - 001 employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services - WTS Engineer APPLE - 001
✨Tip Number 1
Make sure to familiarize yourself with the specific technologies and equipment mentioned in the job description, such as structured cabling and Fluke test equipment. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any relevant experience you have in a corporate IT environment, especially in roles involving installations, moves, adds, changes, and decommissions. Be prepared to discuss specific projects or tasks you've handled that align with these responsibilities.
✨Tip Number 3
Showcase your ability to work under pressure and manage multiple tasks simultaneously. Prepare examples from your past experiences where you successfully prioritized tasks and met tight deadlines, as this is crucial for the Workplace Technologies Support Engineer role.
✨Tip Number 4
If you have experience mentoring or training others, be sure to mention it. The ability to lead and supervise shift activities is a key aspect of this position, so demonstrating your leadership skills can set you apart from other candidates.
We think you need these skills to ace Services - WTS Engineer APPLE - 001
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Workplace Technologies Support Engineer position. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect relevant experience in workplace technology installations, structured cabling, and incident management services. Use specific examples from your past roles that demonstrate your ability to meet the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and your commitment to providing high-quality service. Mention your relevant experience and how it prepares you for the challenges of the role.
Highlight Technical Skills: In your application, emphasize your technical skills, especially those related to structured cabling installation, fault finding, and testing. Mention any experience with asset management and ticketing systems, as these are crucial for the role.
How to prepare for a job interview at TN United Kingdom
✨Show Your Technical Expertise
Be prepared to discuss your experience with structured cabling installations and fault finding. Highlight any specific projects where you successfully managed equipment relocations or installations, as this will demonstrate your hands-on skills relevant to the role.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your ability to troubleshoot issues under pressure. Share examples of how you've handled incidents in the past, particularly in a corporate IT environment, to showcase your capability in managing Breakfix Incident Management Services.
✨Emphasize Team Collaboration
Since the role involves working closely with various teams, be ready to discuss your experience in collaborating with others. Mention instances where you mentored new starters or led shift activities, as this shows your leadership and teamwork abilities.
✨Familiarize Yourself with Relevant Systems
Make sure you understand Asset Management and Ticketing Systems, as these are crucial for the role. Be prepared to explain how you've used these systems in previous positions, which will demonstrate your readiness to adapt to their processes.
