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- Tasks: Manage top-tier publisher partnerships and conduct in-person meetings in London.
- Company: GumGum is a leading digital advertising platform focused on contextual advertising without personal data.
- Benefits: Flexible work environment with options for remote work and in-office collaboration.
- Why this job: Join a passionate team dedicated to innovative advertising solutions and building meaningful publisher relationships.
- Qualifications: 4-6 years in digital media/ad tech with strong account management skills required.
- Other info: GumGum values diversity and inclusion, fostering a culture of authenticity and respect.
The predicted salary is between 48000 - 72000 £ per year.
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Senior Publisher Success Manager (Supply Account Manager), London
Client:
GumGum, Inc
Location:
London, United Kingdom
EU work permit required:
Yes
Job Reference:
36f06b99688e
Job Description:
GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike.
The Senior Publisher Success Manager is the day-to-day contact for a subset of premium publisher partners. Reporting to the Head of Publisher Success for our EMEA region, this role is the backbone of GumGum’s premium publisher partnerships in the UK, our biggest publisher market in the region. This individual is essential to retaining Tier 1 and 2 accounts while unlocking their maximum revenue potential.
The Senior Publisher Success Manager will independently own relationships with our top publisher partners – part of this role is building and maintaining meaningful relationships with Publisher clients through in-person meetings in and around London. Through these relationships and their industry knowledge, this individual will be crucial in helping develop the company’s overall publisher development strategy.
The Senior Publisher Success Manager possesses a passion for customer success and serves as an expert on GumGum’s products, publisher tools and platforms. This person will be expected to be present in the London office a few times per week.
Note: GumGum fosters a flexible work environment, offering GumGummers the ability to work either in-office or remotely/from home. However, for occasional in-person collaboration, we kindly ask that this position be located within a ‘commutable’ distance to our office.
What You’ll Achieve
- Manage Tier 1 and Tier 2 publisher partnerships, including top global websites.
- Conduct in-person QBRs and meetings with publishers in and around London.
- Analyze industry trends with partners to help shape publisher strategy.
- Serve as an expert on GumGum’s products, publisher tools, and platforms.
- Identify and resolve account management bottlenecks.
- Escalate technical issues to Solutions Engineers as needed.
- Monitor daily reporting to identify trends and opportunities for revenue growth.
- Support publisher onboarding with solutions engineering and partner management teams.
Skills You’ll Bring
- BA/BS in Business (Advertising/Marketing) or equivalent experience.
- 4-6 years in digital media/ad tech, with experience in a network, exchange, or SSP environment.
- Account management experience in ad tech, creating client solutions.
- Proficient with JIRA, Zendesk, Google Sheets, ticketing systems, and data analysis.
- Strong understanding of the media industry, digital advertising, and ad tech.
- Skilled in Excel, PowerPoint, and GSuite (Jira & Google Ad Manager are a plus).
- Clear communication skills, both verbal and written.
- Ability to multitask, prioritize, and solve complex problems.
- Passionate about media, ad tech trends, and building lasting publisher partnerships.
GumGum is proud to be an equal opportunity employer. At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity – and to act swiftly if this value is ever threatened.
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Senior Publisher Success Manager (Supply Account Manager), London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Publisher Success Manager (Supply Account Manager), London
✨Tip Number 1
Familiarize yourself with GumGum's products and services. Understanding their contextual advertising approach and how it differs from traditional methods will help you engage more effectively during interviews and discussions.
✨Tip Number 2
Network within the digital advertising community in London. Attend industry events or meetups to connect with professionals who may have insights about GumGum and its culture, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience with account management in ad tech. Be ready to share specific examples of how you've successfully managed client relationships and resolved issues, as this is crucial for the role.
✨Tip Number 4
Stay updated on the latest trends in digital media and advertising technology. Being knowledgeable about current industry developments will demonstrate your passion and commitment to the field during your interactions with the team.
We think you need these skills to ace Senior Publisher Success Manager (Supply Account Manager), London
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Publisher Success Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in digital media and ad tech. Emphasize your account management skills and any specific tools or platforms mentioned in the job description, such as JIRA or Google Sheets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer success and your understanding of the media industry. Mention specific examples of how you've built lasting partnerships in previous roles.
Highlight Your Communication Skills: Since clear communication is crucial for this role, ensure that your application reflects your verbal and written communication abilities. Use concise language and structure your application clearly to demonstrate these skills.
How to prepare for a job interview at TN United Kingdom
✨Know Your Products
Make sure you have a deep understanding of GumGum's products and how they benefit publishers. Be prepared to discuss specific features and how they can help maximize revenue for Tier 1 and Tier 2 accounts.
✨Showcase Your Relationship-Building Skills
Since this role involves managing relationships with premium publisher partners, be ready to share examples of how you've successfully built and maintained client relationships in the past.
✨Stay Updated on Industry Trends
Demonstrate your knowledge of current trends in digital advertising and ad tech. Discuss how these trends can impact publisher strategies and how you can leverage them to benefit GumGum's partnerships.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss how you've identified and resolved account management bottlenecks in previous roles. Think of specific examples where your problem-solving skills made a difference for your clients.
