Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our engineering team to provide advanced technical support and lead product improvement initiatives.
- Company: Renishaw is a leading engineering company specializing in metrology products and customer solutions.
- Benefits: Enjoy a hybrid work policy, 25 days holiday, and a range of employee perks including fitness centers.
- Why this job: Be part of a dynamic team that values professional growth and continuous improvement in a supportive environment.
- Qualifications: Degree in a STEM field with experience in metrology and strong communication skills required.
- Other info: Position based in Gloucestershire; EU work permit needed.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
Client:
Renishaw
Location:
Gloucestershire, United Kingdom
EU work permit required:
Yes
Job Reference:
28578530e35e
Job Views:
5
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Job Description
Renishaw’s Group Operations Division is currently seeking to recruit a Senior Product Support engineer. The successful candidate will join an established engineering team to support our diverse range of metrology products and customer solutions across the UK and internationally.
Key Duties
- Provision of advanced technical support to existing customers via multiple media options.
- Production and approval of technical documentation and communications.
- Provide support and training of subsidiary service teams and act as a conduit between Renishaw’s service and design teams.
- Engagement with product development opportunities and the promotion of a continuous improvement mentality.
- Lead own investigation initiatives to enhance the quality of our product support and foster team growth.
- Facilitate the dissemination of technical information and communication to subsidiary engineers and end-users.
- Provide leadership to a team of engineers, promoting their professional growth and development.
Key Requirements
- Degree qualified (or equivalent) in a STEM discipline.
- Knowledge of metrology principles, particularly when applied to the use of CMM & Gauging products.
- Demonstrable experience of producing professional technical documentation.
- Significant experience in communicating complex ideas effectively both verbally and in writing.
- Proven analytical and quantitative problem-solving skills.
- Detailed understanding of Renishaw customer’s metrology requirements including typical manufacturing processes.
- Practical knowledge in the use of Renishaw metrology software would be beneficial but not essential.
- A valid passport ensuring unrestricted travel to and from the UK.
- A valid UK driving licence.
Person Specification
The successful applicant will be self-motivated, accountable, committed to tackling any challenge and disciplined. The individual must be adaptable, logical thinking, well organised, have good communication skills and an aptitude for problem solving. Working well as part of a team is essential.
Location
The role will be based at our New Mills site near Wotton-under-Edge in Gloucestershire.
Benefits
When you join Renishaw, we’re committing to your future career. That’s because we believe in developing our people’s skills and promoting them internally. We also offer a benefits package that’s highly desirable; including a 9% non-contributory pension, discretionary annual bonus, subsidised onsite restaurants and coffee shops, free parking, car sharing scheme and 24 hour fitness centres.
We also want to promote a healthy work-life balance as much as possible, so we have introduced a hybrid working policy which allows for a combination of home and office based working depending on the nature of your role. We also offer a variable working programme, 25 days holiday plus bank holidays, Life Assurance policy of 12 times annual salary, Cycle to Work scheme, enhanced maternity pay subject to qualifying criteria, the option to join BUPA Renishaw health trust and an Employee Assistance Programme for employees and family.
Employment Type: Permanent
Time Type: Full time
Requisition Number: R7011 Senior Product Support Engineer (Open)
#J-18808-Ljbffr
Senior Product Support Engineer, Gloucestershire employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Support Engineer, Gloucestershire
✨Tip Number 1
Familiarize yourself with Renishaw's metrology products and services. Understanding their specific offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its solutions.
✨Tip Number 2
Engage with current employees on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss your experience with technical documentation and problem-solving. Be ready to share specific examples that highlight your analytical skills and how you've effectively communicated complex ideas in the past.
✨Tip Number 4
Showcase your leadership abilities by discussing any previous experiences where you have mentored or trained others. Highlighting your capacity to foster team growth will align well with the role's requirements.
We think you need these skills to ace Senior Product Support Engineer, Gloucestershire
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Product Support Engineer position at Renishaw. Make sure you understand the key duties and requirements, especially the technical skills and experience needed.
Tailor Your CV: Customize your CV to highlight relevant experience in metrology and technical support. Emphasize your ability to communicate complex ideas effectively and any leadership roles you've held, as these are crucial for this position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and how your background aligns with Renishaw's needs. Mention specific examples of your problem-solving skills and experience in producing technical documentation.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a technical role.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Technical Expertise
Be prepared to discuss your knowledge of metrology principles and how they apply to CMM & Gauging products. Highlight any relevant experience you have in providing technical support and producing documentation.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your analytical and quantitative problem-solving abilities. Prepare examples from your past experiences where you successfully tackled complex issues, especially in a team setting.
✨Communicate Effectively
Since the role requires significant communication skills, practice articulating complex ideas clearly and concisely. Be ready to explain how you would convey technical information to both engineers and end-users.
✨Emphasize Team Leadership and Growth
Discuss your experience in leading teams and fostering professional development among colleagues. Share specific instances where you promoted a culture of continuous improvement and collaboration.
