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- Tasks: Lead the assessment and enhancement of our CRM system with innovative strategies.
- Company: Join a forward-thinking organisation focused on optimising customer relationships.
- Benefits: Enjoy remote work flexibility and potential contract extension after 4 months.
- Why this job: Make a real impact on CRM systems while collaborating with diverse teams.
- Qualifications: 5+ years in Microsoft Dynamics Architecture and valid Government of Canada Reliability clearance required.
- Other info: This role offers a chance to shape the future of our CRM landscape.
The predicted salary is between 54000 - 90000 £ per year.
This role involves assessing, designing, and improving the organization's CRM system, with an initial 4-month contract and potential extension. Remote work is possible.
Responsibilities:
- Assess existing CRM build and recommend improvements
- Provide strategic advice on CRM changes and best practices
- Develop plans and vision for the future state of CRM
- Collaborate with business units on CRM change requests and support
- Review and update CRM documentation
- Evaluate Customer Portal development and suggest improvements
- Review security and processes for external user access to Customer Portal (future implementation)
- Identify automation opportunities using M platform
- Assess integration efforts, e.g., Hubspot to CRM
- Train and orient new staff on CRM and Customer Portal
Must Have Skills:
- 5+ years experience in Microsoft Dynamics Architecture
- Valid Government of Canada Reliability clearance
Senior MS Dynamics Architect to assess, design and make improvements to the organization\'s CRM employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior MS Dynamics Architect to assess, design and make improvements to the organization\'s CRM
✨Tip Number 1
Familiarise yourself with the latest features and updates in Microsoft Dynamics. Being well-versed in the current capabilities will not only help you during interviews but also demonstrate your commitment to staying updated in this fast-evolving field.
✨Tip Number 2
Network with professionals in the CRM space, especially those who have experience with Microsoft Dynamics. Engaging in discussions on platforms like LinkedIn can provide insights into industry trends and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully assessed and improved CRM systems. Highlighting your hands-on experience will showcase your ability to deliver results and align with the responsibilities of the role.
✨Tip Number 4
Understand the importance of security and user access in CRM systems. Be ready to share your thoughts on best practices for securing customer data, as this is a critical aspect of the role that employers will be keen to explore.
We think you need these skills to ace Senior MS Dynamics Architect to assess, design and make improvements to the organization\'s CRM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics Architecture. Focus on specific projects where you've assessed, designed, or improved CRM systems, and quantify your achievements where possible.
Craft a Compelling Cover Letter: In your cover letter, explain why you're the perfect fit for this role. Mention your 5+ years of experience and any relevant certifications. Discuss your approach to assessing and improving CRM systems, and how you can contribute to the organisation's goals.
Showcase Relevant Skills: Emphasise your skills in strategic advice, collaboration with business units, and automation opportunities. Provide examples of how you've successfully implemented changes in previous roles, particularly in relation to CRM systems.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Senior MS Dynamics Architect.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Experience
Make sure to highlight your 5+ years of experience with Microsoft Dynamics Architecture. Be prepared to discuss specific projects where you've assessed, designed, or improved CRM systems, as this will demonstrate your expertise and suitability for the role.
✨Understand the Organisation's Needs
Research the organisation's current CRM setup and think about potential improvements you could suggest. This shows initiative and that you're already thinking strategically about how to enhance their system.
✨Prepare for Technical Questions
Expect questions related to CRM best practices, integration efforts, and automation opportunities. Brush up on your technical knowledge and be ready to provide examples of how you've tackled similar challenges in the past.
✨Demonstrate Collaboration Skills
Since the role involves working with various business units, be prepared to discuss your experience in collaborating with different teams. Share examples of how you've successfully managed change requests and trained staff on CRM systems.
