Senior Microsoft 365 Engineer

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Job Title: Senior Microsoft 365 Engineer

Company: Pearson

Division: D&T

Location: London – Hybrid

About The Role

The Digital Workplace Senior M365 Engineer has proficiency in a diverse set of technologies and tools necessary to design, lead implement and drive our transformation to a modern, colleague orientated digital workplace.

You will work within a global team of productivity and security peers to drive forward our colleague IT solutions, keeping colleague experience at the heart of everything we do.

This role is technical/hands on but requires strong stakeholder engagement with the business and key suppliers to help us redefine Pearson’s Digital Workplace platform services and secure solutions.

The candidate will be of a progressive mindset, experienced working in Agile, driving the adoption of emerging security capabilities, delivering continuous improvements to our platform and end-user experience. You will be required to design and implement the strategy, share knowledge within the DWS team and mentor and develop future and junior Engineers in the implementation of those designs.

The role will require you to work, educate and influence a range of stakeholders across the business to understand their technology requirements, engineering solutions to ensure we are delivering Pearson end users with a secure and seamless experience. You will provide technical direction and be seen as a ‘go to’ expert within the technology community.

Responsibilities and Duties:

• Lead engineering designs exceeding business requirements to meet Pearson’s objectives.
• Provide guidance and expertise to project roadmaps.
• Implement the medium-term and long-term engineering strategy and design for Digital Workplace Services Team in conjunction with Pearson’s CISO team.
• Work collaboratively with stakeholders to plan the future of Pearson’s Digital Workplace.
• Assist in managing project deliverables to meet their objectives against quality (including security), budget control, and time management.
• Design and innovate processes, standardization, and progressive governance practices.
• Identify areas of improvement within the IT landscape, engineering solutions, and guide the execution of those designs through successful implementation.
• Drive innovation and security through implementing and enhancing automated deployment approaches.
• Practice continuous learning through attending company and/or industry training.
• Some UK and international travel may be required (infrequently).

Skills and Abilities:

• Engineering/Architectural knowledge and proven experience with Microsoft Azure, M365 Collaboration and Productivity, Office 365, and Endpoint security solutions (E5).
• Extensive product knowledge of the M365/O365 environment including Microsoft Teams, Exchange Online, SharePoint/OneDrive, and Viva.
• Strong knowledge of developing GenAI capabilities including Copilot/Power platform.
• Knowledge of data-centric controls (AIP, OME, B2B, and B2C).
• Experience with Microsoft Defender Security Suite including Defender for Endpoint, Office 365, Cloud Apps, Identity, and Sentinel.
• Experience with Microsoft Entra and Modern Authentication.
• Some experience with modern scripting languages like PowerShell or Python.
• Knowledge of Azure DevOps services.
• Desirable: experience with non-O365 tools like Google GSuite, PowerShell Scripting, Jira, Confluence, Sharegate, BitTitan.

Core Competencies:

• Organization skills to prioritize and multitask.
• Excellent analytical and problem-solving skills.
• Effective communication skills for support personnel, customers, and stakeholders.
• Positive attitude and passion for modern management, security controls, and customer-oriented outcomes.
• Self-motivation and initiative.
• Ability to collaborate across globally dispersed teams.
• Discretion handling highly confidential information.
• Passion for automation and delivering change as code.
• Customer and service delivery focus.

Educational & Professional Qualifications:

• Professional qualifications are a plus; extensive knowledge and practical experience are highly valued.

What to expect from Pearson

Pearson is recognized as one of the most innovative education companies of 2022. We aim to create vibrant, impactful learning experiences and are transitioning to 100% digital solutions to meet global needs. Our culture values diversity, inclusion, and belonging, fostering a workplace where talent can thrive.

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