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- Tasks: Lead a team to create top-notch user documentation and optimise processes.
- Company: Join Snyk, a leading developer security platform on a mission to enhance digital safety.
- Benefits: Enjoy flexible hours, remote work options, generous vacation, and wellness perks.
- Why this job: Be part of a collaborative culture that values empathy and innovation in tech.
- Qualifications: Strong leadership skills and experience in user documentation are essential.
- Other info: We embrace diversity and encourage all to apply, even if unsure about qualifications.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.
Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.
We are looking for someone with UX/Technical writing expertise to lead a dynamic team dedicated to crafting exceptional user documentation. The successful candidate will continue to nurture and expand the capabilities of their team while leveraging their strong technical writing experience. Operating within the User Experience Group, this role champions a collaborative, non-siloed approach to documentation.
You’ll Spend Your Time:
- Driving excellence in User Documentation, aligning with UX and company goals and strategies
- Optimising documentation processes for efficiency and impact
- Leading on team projects and programs for documentation enhancement
- Mentoring and supporting team members regularly for career growth
- Collaborating with cross-functional teams on strategic documentation initiatives
- Developing and promoting documentation strategies across the division
What You’ll Need:
- Experience in driving user documentation across the division
- Strong leadership and strategic thinking
- Regular mentorship and support for team members
- Influence and drive documentation excellence across the division
- Effective representation of documentation in cross-functional initiatives
We’d be Lucky if You:
- Experience with or knowledge of publishing software such as GitBook
- Experience with and interest in the use of generative AI for User Documentation
We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!
About Snyk
Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.
Benefits & Programs
Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role. Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self-development. Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers. Health benefits, employee assistance plans, and annual wellness allowance. Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances.
Senior Manager, User Documentation employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, User Documentation
✨Tip Number 1
Familiarise yourself with Snyk's core values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around collaboration and customer-centricity.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples of how you've successfully led teams in the past. Highlight any mentoring experiences you have, as this role places a strong emphasis on supporting team members' growth.
✨Tip Number 3
Engage with the developer community and stay updated on trends in user documentation and technical writing. This will not only enhance your knowledge but also provide you with insights that can be valuable during discussions with the hiring team.
✨Tip Number 4
Prepare to discuss your experience with tools like GitBook and any innovative approaches you've taken in documentation, especially regarding generative AI. Being able to articulate your technical expertise will set you apart from other candidates.
We think you need these skills to ace Senior Manager, User Documentation
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior Manager, User Documentation position at Snyk. Understand the key responsibilities and required skills, especially focusing on UX/Technical writing expertise.
Tailor Your CV: Customise your CV to highlight relevant experience in user documentation and leadership. Emphasise any previous roles where you drove documentation excellence or mentored team members, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user documentation and your alignment with Snyk's core values. Mention specific examples of how you've optimised documentation processes or collaborated with cross-functional teams.
Showcase Technical Skills: If you have experience with publishing software like GitBook or knowledge of generative AI in user documentation, be sure to include this in your application. Highlighting these skills can set you apart from other candidates.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Technical Writing Skills
Prepare to discuss your experience in technical writing and how it aligns with the role. Bring examples of user documentation you've created, especially those that demonstrate clarity and user-friendliness.
✨Emphasise Leadership Experience
Highlight your leadership skills and experiences. Be ready to share specific instances where you mentored team members or led projects, showcasing your ability to drive excellence in user documentation.
✨Understand Snyk's Mission and Values
Familiarise yourself with Snyk's core values and mission. Be prepared to discuss how your personal values align with theirs, particularly in fostering collaboration and driving business impact.
✨Prepare for Cross-Functional Collaboration Questions
Expect questions about your experience working with cross-functional teams. Think of examples where you successfully collaborated on documentation initiatives and how you represented documentation needs effectively.
