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- Tasks: Lead event planning and ensure seamless execution of high-profile bookings.
- Company: Join The Langham, London, Europe's first Grand Hotel with a Forbes 5* rating.
- Benefits: Enjoy 28-33 days of holiday, salary advances, and discounts at luxury hotels and restaurants.
- Why this job: Be part of a supportive culture that values innovation, collaboration, and personal growth.
- Qualifications: Previous hotel events management experience and strong customer service skills required.
- Other info: Flexible working hours with one day of homeworking after probation.
The predicted salary is between 36000 - 60000 £ per year.
Senior Events Manager – Central London, London
Client: The Langham, London
Location: London, United Kingdom
Job Category: Hospitality
EU work permit required: Yes
Job Reference: 4ee80b802133
Job Views: 4
Posted: 16.02.2025
Expiry Date: 02.04.2025
Job Description:
Senior Events Manager – Central London
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Senior Events Manager to join our talented Catering and Conference Services team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.
ABOUT THE ROLE
- Event planning, rooming list coordination, and BEO details once the signed contract has been turned over as ‘Definite’ by the Sales Team.
- Ensuring high revenue / VIP bookings are handled seamlessly and with extra care and attention to detail.
- Conducting weekly Group Resume meetings and ensuring the effective handover of all Group logistics to the Operations teams.
- Supporting planners with their own bookings during challenging periods.
- Assisting with event enquiries as required, primarily focusing on corporate, and supporting social, weddings, and short-lead enquiries when required.
- Driving and championing projects related to developing the events and catering business.
- Achieving monthly, quarterly, and yearly Catering and Groups revenue goals.
ABOUT YOU
- Previous experience within events management in a hotel environment at a manager level.
- Excellent customer service skills.
- Strong administrative and organization skills.
- Great attention to detail.
- Ability to work under pressure and multi-task a number of different activities.
- Previous use of Opera and Salesforce systems.
YOUR BENEFITS
Financial Wellbeing
- Discretionary Service Charge.
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service.
- Access to Wagestream – a salary advance benefit.
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop, and affiliated hotels.
- Discounted accommodation at The Langham, London for you and your family.
- Discounts for you, your friends, and family in our Food and Beverage outlets and on Spa treatments.
- Up to £750 Recommend a Friend referral bonus.
- Seasonal Travelcard loan.
- Company pension plan.
- Life insurance.
- Discounts in various high street and online shops.
Mental Wellbeing
- Colleague recognition system – being recognised and rewarded for positive guest comments or when you showcase one of our company values.
- Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career.
- 2 staff parties per year and several colleague social and community events.
- Access to the Employee Assistance Programme by Hospitality Action (24/7).
- Access to Qualified Mental Health First Aiders on site.
- Most Valued Colleague of the Month and Year Awards.
- Long Service Awards.
Physical Wellbeing
- Free meals on duty in our Staff Restaurant.
- Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided.
- Enhanced Sick Pay.
- Eye test vouchers.
- Cycle2Work scheme.
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions.
This is a full-time role, working a minimum of 40 hours per week, with a degree of flexibility required for early/late and weekend work, as required by the events you will be managing. One day of homeworking is available after the successful completion of the probationary period.
OUR CULTURE
Our company is dedicated to cultivating a supportive environment where “Our People, Our Pride” serves as a guiding principle, fostering innovation, collaboration, and personal growth.
DIVERSITY & INCLUSION
The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
DISABILITY INCLUSION
We are committed to disability inclusion and ensuring an inclusive recruitment process. If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset. Our goal is to provide an equitable recruitment experience for all candidates.
SUSTAINABILITY PLEDGE
We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations. We attained Platinum Earthcheck certification for the 4th consecutive year in December 2023, making us the first UK hotel to achieve Platinum status in 2020 and one of only two hotels in Europe and the UK currently holding this prestigious certification.
Would you like to be a Senior Events Manager in such an iconic hotel? Then go ahead, apply!
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Senior Events Manager - Central London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Events Manager - Central London
✨Tip Number 1
Make sure to showcase your previous experience in events management, especially within a hotel environment. Highlight specific examples where you successfully managed high-profile events or VIP bookings, as this aligns perfectly with what The Langham is looking for.
✨Tip Number 2
Familiarize yourself with the Opera and Salesforce systems, as these are mentioned in the job description. If you have experience with similar software, be ready to discuss how those skills can transfer to the tools used at The Langham.
✨Tip Number 3
Demonstrate your strong organizational skills by preparing for potential scenarios you might face in the role. Think about how you would handle multiple events simultaneously and be ready to share your strategies during the interview.
✨Tip Number 4
Emphasize your commitment to customer service excellence. Prepare to discuss how you've gone above and beyond for clients in past roles, as this will resonate well with The Langham's focus on delivering top-notch hospitality.
We think you need these skills to ace Senior Events Manager - Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in events management, particularly in a hotel environment. Emphasize your customer service skills and any relevant software knowledge, such as Opera and Salesforce.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to manage high-pressure situations. Mention specific examples of successful events you've managed and how you ensured attention to detail.
Highlight Relevant Skills: In your application, clearly outline your strong administrative and organizational skills. Provide examples of how you've successfully multi-tasked in previous roles, especially during busy periods.
Showcase Your Understanding of the Role: Demonstrate your understanding of the responsibilities of a Senior Events Manager by discussing how you would handle VIP bookings and group logistics. This shows that you are not only qualified but also genuinely interested in the position.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Event Management Experience
Be prepared to discuss your previous experience in events management, particularly in a hotel environment. Highlight specific examples where you successfully managed high-profile events or VIP bookings, as this aligns with the role's requirements.
✨Demonstrate Attention to Detail
Since the position requires great attention to detail, come ready to share instances where your meticulousness made a difference in event planning or execution. This could include managing rooming lists or ensuring all BEO details were accurate.
✨Emphasize Customer Service Skills
The Langham values excellent customer service, so be sure to illustrate your customer service skills during the interview. Share stories that showcase how you went above and beyond to meet client needs or resolve issues.
✨Familiarize Yourself with Relevant Software
Since previous use of Opera and Salesforce systems is mentioned, it’s beneficial to familiarize yourself with these platforms if you haven't already. Be ready to discuss your proficiency with similar software and how it can aid in your role as a Senior Events Manager.
