Senior Credit Control/Team Lead, Manchester
Senior Credit Control/Team Lead, Manchester

Senior Credit Control/Team Lead, Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team in managing credit control and collections for a tech company.
  • Company: Join ClearCourse, a fast-growing tech collaborative with over 900 talented individuals.
  • Benefits: Enjoy hybrid work, 25 days leave, private medical cover, and generous training budgets.
  • Why this job: Be part of a dynamic team making a real impact in the finance sector.
  • Qualifications: Self-motivated, detail-oriented, and customer-focused with a strong drive for results.
  • Other info: Work across multiple entities and support a diverse range of clients.

The predicted salary is between 36000 - 60000 £ per year.

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Senior Credit Control/Team Lead, Manchester

Client: ClearCourse

Location: Manchester, United Kingdom

Job Category: Finance

EU work permit required: Yes

Job Reference: aa044e899a17

Job Views: 6

Posted: 14.02.2025

Expiry Date: 31.03.2025

Job Description:

Are you a Senior Credit Control expert looking for your next role, working with a crack team of Account Receivable specialists in a fast growing Technology company?

Job Overview

This role will be reporting to the Head of OTC and will focus on the day-to-day O2C activities including identifying overdue customers and chasing proactively, performing customer statement reconciliations, payment allocations, processing and resolving customer queries, and identifying potential risks of losses. This role will give you lots of variety as you will be spanning across multiple of our entities, supporting and partnering them and playing a key role in the successful collections of payments.

Why work for us?

  • Life Assurance and Group Income Protection
  • Private medical cover with cash plan
  • Enhanced Company Pension
  • Hybrid-working model with 25 days annual leave + your birthday off
  • Enhanced maternity, paternity and adoption pay
  • Generous training budgets and reimbursement for professional memberships

The main responsibilities would be:

  • Producing weekly top 30 reports to prioritise collections of the Team.
  • Production of monthly Bad Debt Reporting in line with current procedures.
  • Support customer credit reviews.
  • Provide regular reporting on aged debt and cash collection.
  • Responsible for maintaining and updating elements of the system – e.g., customer master data, contracts.
  • Processing invoice, credit notes, cash application and payments accurately and within timelines.
  • Ensuring timely operational KPI’s are established and met.

Desirable attributes and experience:

  • Self-motivated and able to work on own initiative.
  • Engaged and demonstrates strong alignment with the organisation’s objectives and values.
  • Keen eye for detail and desire to probe further into data.
  • Customer focussed and target driven.
  • Forward thinking, with a ‘can do’ attitude.
  • A high level of focus on the achievement of targeted results.
  • A high level of flexibility and a positive attitude to innovation and change.

About ClearCourse

Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services.

Across our portfolio of software platforms, we’re creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe.

We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept, intrinsic to the entire organisation.

Are you ready to take your next step or know someone who is? Apply to ClearCourse today!

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Senior Credit Control/Team Lead, Manchester employer: TN United Kingdom

At ClearCourse, we pride ourselves on being an exceptional employer in the heart of Manchester, offering a dynamic work culture that fosters collaboration and innovation. With generous benefits such as private medical cover, enhanced parental leave, and a commitment to employee growth through training budgets and professional memberships, we empower our team to thrive both personally and professionally. Join us and be part of a rapidly growing technology company where your contributions directly impact our success and the satisfaction of over 20,000 customers worldwide.
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Contact Detail:

TN United Kingdom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Credit Control/Team Lead, Manchester

✨Tip Number 1

Familiarize yourself with the specific O2C processes and best practices in credit control. Understanding the nuances of overdue customer management and payment allocations will give you an edge during interviews.

✨Tip Number 2

Highlight your experience with producing reports, especially related to aged debt and cash collection. Being able to discuss your analytical skills and how you've used data to drive results will resonate well with the hiring team.

✨Tip Number 3

Showcase your ability to work collaboratively across different teams. Since this role involves supporting multiple entities, demonstrating your teamwork and communication skills will be crucial.

✨Tip Number 4

Prepare to discuss your approach to customer queries and conflict resolution. Being customer-focused and having a proactive attitude towards problem-solving can set you apart from other candidates.

We think you need these skills to ace Senior Credit Control/Team Lead, Manchester

Credit Control Expertise
Accounts Receivable Management
Customer Statement Reconciliation
Payment Allocation
Customer Query Resolution
Risk Identification and Management
Data Analysis and Reporting
Attention to Detail
Proactive Communication Skills
Team Leadership
Operational KPI Management
Self-Motivation
Customer Focus
Flexibility and Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities and requirements of the Senior Credit Control/Team Lead position. Tailor your application to highlight your relevant experience in credit control and team leadership.

Highlight Relevant Experience: In your CV and cover letter, emphasize your previous roles in credit control, particularly any experience with accounts receivable, customer reconciliations, and KPI management. Use specific examples to demonstrate your achievements.

Showcase Your Skills: Clearly outline your skills that align with the job description, such as attention to detail, customer focus, and ability to work independently. Mention any relevant software or systems you are familiar with that could benefit the role.

Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Discuss why you want to work at ClearCourse and how your values align with theirs, emphasizing your proactive approach and problem-solving abilities.

How to prepare for a job interview at TN United Kingdom

✨Showcase Your Credit Control Expertise

Be prepared to discuss your previous experience in credit control, particularly any specific achievements or challenges you've faced. Highlight how your skills align with the responsibilities outlined in the job description, such as managing overdue accounts and performing reconciliations.

✨Demonstrate Leadership Skills

As a Team Lead, it's crucial to exhibit your leadership qualities. Share examples of how you've successfully led a team, motivated colleagues, or improved processes in your past roles. This will show that you can effectively manage and inspire a team of Account Receivable specialists.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to customer queries, payment disputes, or overdue accounts. Think about how you would handle these situations and be ready to articulate your thought process.

✨Align with Company Values

Research ClearCourse and understand their objectives and values. During the interview, express how your personal values align with theirs, especially regarding customer focus and innovation. This will demonstrate your commitment to being a part of their team and contributing to their success.

Senior Credit Control/Team Lead, Manchester
TN United Kingdom
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  • Senior Credit Control/Team Lead, Manchester

    Manchester
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-03-02

  • T

    TN United Kingdom

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