Senior Continuous Improvement Lead

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Job Description

The Senior Continuous Improvement Lead is essential for driving change and advancement across all organizational functions and operational airlines. This role emphasizes process analysis, a critical component of automation, to enhance Lean capabilities. By optimizing value stream processes through waste elimination, reducing non-value-added activities, and promoting simplification, standardization, automation, and digitalization, the Senior Continuous Improvement Lead ensures efficient operations.

Additionally, this role involves mentoring and coaching Green Belts and Juniors within the team and outside, facilitating kaizen events, conducting value stream mapping exercises, and sharing best practices throughout the organization.

Accountabilities

1. Project Leadership: Lead highly complex, cross-functional, and cross-regional process improvement projects and initiatives.
2. Data Analysis and Solution Implementation: Collect and analyze data to identify root causes of inefficiencies; implement sustainable solutions to enhance quality and productivity on time and within budget.
3. Strategy Development: Develop and implement strategies to eliminate waste, improve process efficiency, and enhance product/service quality.
4. Technology Integration: Collaborate with automation teams to integrate technological solutions into process improvement initiatives.
5. Change Management: Implement strategies to ensure smooth adoption of improvements, manage resistance, and facilitate acceptance of new processes.
6. Leadership and Team Management: Provide leadership and guidance to project teams, mentor Green Belts and other team members, fostering their development in Lean Six Sigma methodologies.
7. Collaboration & CI Culture Promotion: Work with senior management and cross-functional teams to identify improvement opportunities and promote a culture of continuous improvement.
8. Standardization and Documentation: Ensure all process improvements are documented, standardized, and maintained.
9. Passion for Improvement: Demonstrate a strong passion and urgency for executing performance improvement projects.

Qualifications

Education & Experience:

• Master\’s degree in Business, Engineering, Operations Management, or related field.
• 5-10 years of experience in a similar role or in project management related to process improvement, Six Sigma, or Lean initiatives.

Technical Expertise:

• Expert knowledge of Lean Six Sigma methodologies and tools (e.g., DMAIC, Value Stream Mapping, Root Cause Analysis). Lean Six Sigma Green Belt/Black Belt certification is an asset.
• Proven success in implementing business process improvements in SSC, Operations, Procurement, or Finance within complex, global, matrix organizations.
• Strong analytical and problem-solving skills with a data-driven approach.

Leadership and Communication:

• Excellent communication, leadership, and interpersonal skills.
• Ability to influence and motivate diverse teams.
• Experience facilitating workshops and coaching/mentoring.

Change Management:

• Change management skills are crucial; PROSCI certification is an asset.
• Experience integrating technological solutions with IT and automation teams.

Organizational Versatility:

• Ability to work across all organizational levels and with diverse cultures, from frontline staff to senior management.

Personal Attributes:

• Passion for Lean and continuous improvement.
• High energy and urgency for performance enhancement.
• Team player and motivator.

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